Chair, Furniture, People, Person, Conference Room, Indoors, Meeting Room, Room, Cafeteria




Limerick | Ireland

Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial services in the country. Our branches, embedded in local communities across Ireland, are complemented by our online, mobile and phone banking services. We believe in building strong relationships with our customers and investing in a leading multi-channel distribution platform to serve our customers` needs in order to ensure market leading positions in consumer, wealth management and business segments

Key Responsibilities

  • Identifying Customers` present and future financial needs through undertaking quality Financial Needs Analysis and using appropriate sales processes and techniques.
  • Proactive recognition and referral of new business and sales via Sales Excellence.
  • Achieving sales and income across both the business and personal sectors. (Mortgages, Premier Wealth, PB, Resources etc ).
  • Providing product and service solutions to customers.
  • Effectively manage credit risk profile of the portfolio, reviewing, analyzing and submitting high quality credit applications and engage the lending team to manage upward grade migration and minimise losses.
  • Leading, mentoring and supporting other staff members.
  • Increasing customer satisfaction scores for segment and implementing service standards at local level
  • Support the team to increase Bank`s profile in local market place and actively participate in the Business Development Forum and other Business Development initiatives to achieve business growth and targets, playing a key role in SBR (Small Business Recruitment).
  • Champion the Bank and endorse the `Open for Business` message with customers, key influencers and external organisation
  • Collaborate with colleagues to support complex cases, set up community and enterprise initiatives and enhance local relationships.
  • Compliance with audit standards, quality standards and other group standards.
  • As part of the team, taking responsibility for overall county goals and objectives.

Essential Qualifications

  • Educated to minimum of Bachelor`s Degree level (Level 8 NFQ) or equivalent.
  • Minimum Competency Code (MCC) applies to this role. To be considered for this role an individual must be an accredited individual prior to submitting an application. Minimum acceptable level of accreditation:
  • QFA or
  • APA Loans
  • APA Savings & Investments &
  • APA Regulations

Essential Skills & Experience

  • Strong Credit experience with ability to maintain high standards in lending and good track record in submitting high quality Credit Applications.
  • Proven Track Record in achieving sales and income through quality FNR`s with evidence of strong commitment to the delivery of Sales Models.
  • Strong Customer focus and proven commitment to enhancing Customer Experience and delivery of initiatives.
  • Strong external focus with good understanding of local market strategy with the ability to identify new business opportunities.
  • Ability to establish relationships with key Customers/Influencers
  • Capable of taking a Leadership role within the team.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: May 23, 2018
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