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Business Advisor - Dublin South

Dublin

Business Advisor - Dublin South

Dublin, Ireland

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Business Advisor - Dublin South

Dublin | Ireland

Bank of Ireland offers an enhanced banking service and wealth proposition designed to make life easier for our most valued Customers. Our Premier and Business customers in particular have a dedicated Advisor available to discuss all of their financial needs face to face or over the phone. Our ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through an unstinting focus on relationship management and delivery of an integrated enhanced customer offering through our Advisors.

Purpose of the Role:

This role is key in contributing to the team's success by supporting the development of the Premier and Business customer base.

The focus of this role is on managing a portfolio of existing customer relationships and be the first point of contact for all new opportunities and be responsible for proactively growing BOI's 'wallet' share of its' existing customers; with a particular focus on delivering mortgage growth which is a key priority for our business. This role is also focussed on proactively growing market share in both the business and personal segments by increasing our volume of new to bank customers.

What is the Opportunity?

We have a fantastic opportunity available for a Business Advisor to join our Branch Network in Dublin South. You will work with market leading technology and a dynamic and supportive team to enable you thrive and be a success in your role. Working closely with our colleagues throughout the business, your day to day and project work will directly contributeto Bank of Ireland being an employer of choice.

Key Accountabilities:

  • Proactive segment management such as identifying opportunities both within the existing customer base and external marketplace.
  • Build a strong pipeline of business/premier opportunities and Develop strong relationships with key intermediaries & influencers.
  • Provide an exceptional customer experience with each interaction.
  • Actively participate in Business Development Forums where appropriate for role.
  • Identifying and organise suitable events for business/premier customers and intermediaries.
  • Work collaboratively within your team, actively contributing to achieve county targets.

Essential Qualifications:

  • Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification.
  • Minimum Competency Code (MCC) applies to this role therefor QFA is the required qualification.

Essential Skills and Experience:

  • Previous similar experience, with a proven strong track record in delivering commercial success from business development, effective needs analysis, sales delivery, risk management activities and building enduring business relationships.
  • Sound business acumen and customer centricity.
  • Understanding of SME businesses and key sectors.
  • Excellent communication and influencing skills, with a proven ability to develop networks and relationships across BOI Group and in the local business community.
  • A commitment to using emerging technologies to develop and service prospective and existing customers.
  • Thorough understanding of credit risks & business risks across sectors.
  • Strong Customer focus and proven commitment to enhancing Customer Experience and delivery of initiatives.

Key Competencies:

  • Customer Focused - Self
  • One Group, one team - Self
  • Agile - Self
  • Accountable - Self
  • Manage Risk - Self

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Aug 27, 2019
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