People, Person, Couch, Furniture

Business Support Assistant


Business Support Assistant

Belfast | United Kingdom

Business Support Assistant

There has never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need.

NIIB Group Ltd, trading as Northridge Finance is part of the Bank of Ireland UK PLC and specialises in providing personal and commercial asset finance products across the UK.

Our focus is ensuring we address those needs in today's ever changing world and ensure we deliver an exceptional customer experience.

Our people are the key to our success both today and in the future - we want you to join our team.

If you are looking for a new challenge and want a role that can be the springboard to a new career within the Financial Services Sector and Bank of Ireland please read on.

The Role:

You will be responsible for Inputting New Business Applications and providing a high level of customer service. Assessing finance documents and Anti Money Laundering items for payment. Confidentiality is essential, managing high volume telephone queries from all intermediaries and responding to email queries. You must be a team player working in collaboration with your team and partners.

What we offer you in the role:

  • Belfast City Centre Location
  • Busy and dynamic working environment
  • Investment in you and your career
  • Opportunity for career and professional educational development with funding supported by the Group Education Scheme


  • Competitive salary
  • Attractive Pension package
  • Generous annual leave allowance
  • Subsidised health insurance
  • Other in house benefit

What we ask of you:

  • Previous administration experience desirable but not essential
  • Demonstrate ability to prioritise workloads and meet deadlines
  • Flexibility and adaptability with regard to work and working hours
  • Proficient in Microsoft Office applications (including Word and Excel)
  • Minimum education - 5 Grade C or above GCSE's including English & Maths and certificates for these results will be requested
  • Evidence of providing good customer service skills, by telephone would be desirable but not essential

Working hours - 35 hour working week on an out of hours rota including Bank Holidays to cover the below opening times.

Mon- Thurs 9.00am -7.00pm

Friday 9.00am-6.00pm

Saturday 9.00am-5.00pm

Sunday 10.00am-5.00pm

Please note salary on offer for the role is 17k per annum

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce

Closing date: Jul 22, 2019
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