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Cloud Automation SME


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Cloud Automation SME

Dublin, Ireland | Permanent | Full time

Cloud Automation SME

Full time | Dublin | Ireland

Division Description

Group Technology & Customer Solutions comprises a number of key business areas: Group Customer Origination & Fulfilment, Group Customer Services, Group Services, IT@BOI, Group Information Security, Risk Management Support and the Group Portfolio Office. These businesses are supported by HR and Finance partners

Description of business unit

The Infrastructure Operations Team role is to "Enable the Service" through driving our partners in providing the Bank with the Technology required to run the business, securing the Customers and Banks data, improving stability and remaining current in order to provide a premier service.

Purpose of the Role

The purpose of the Cloud Automation Subject Matter Expert is to support the Cloud Services Manager and Cloud Engineer in the delivery of excellent Customer Service through automation of Cloud Services. The Cloud Automation SME will provide support across a number of areas;

  • Being a hands-on and experienced cloud Iaas/Paas/Saas DevSecOps automations SME, being able to make a significant contribution in the automation, implementation, future support and innovation of BOI next generation of technology solutions.
  • Ensure the implementation of agreed architecture and infrastructure through automation

Key Accountabilities

  • Defining and implementing automation with a focus on CI/CD delivery methods.
  • Work closely with the Cloud Engineer and Cloud Architects to deliver a world class service
  • Operational support and engineering for large distributed software applications and infrastructure as code
  • Contribute to continuous improvements in all aspects IaaS/PaaS/SaaS through the promotion of automation and reducing the requirement for hands on through scripting.
  • Ensure documentation is maintained effectively to a very high standard and able to be used as required.
  • Provide analysis of current automation and scripts with a view to improve.
  • Govern our support partners in the delivery of automation for scalability and resilience.
  • Supports the Cloud Services Manager managing the Third Parties involved in automation of Cloud services
  • Ability to work in a fast-paced environment using Agile methodologies with minimal oversight or supervision
  • As a key member of the Infrastructure Operations Cloud Services team, you will ensure success in building and overseeing/reviewing automation on the AWS/Azure platform.
  • Responsibility for owning the technical engagement with our automation partners; defining implementation methodologies and developing a deep expertise in cloud automation.
  • Develop, optimise and maintain the organisation' cloud automation scripts and techniques.

What is the opportunity

This role provides the opportunity to help in the overall BOI IT transformation journey while working with best talent in a multi vendor environment.

Essential Qualifications

Cloud Technologies and Automation

Essential Skills & Experience

5+ year's experience to include:

  • Proven and demonstrable experience in automating areas relating to customer applications and services
  • Significant experience of cloud technologies especially Amazon Web Services and Microsoft Azure
  • Strong background in infrastructure management and design, with proven experience of best of breed solutions for security and scalability.
  • Support an agile first approach and work closely with projects and vendors to achieve an automated environment.
  • Proven experience supporting a policy enforcement framework and maintaining automated scripts.
  • Strong DevSecOps experience, working with the Cloud Services Manager and the factory teams to support the creation of automated release pipelines within a CI/CD environment.
  • In-depth knowledge of Windows/Linux operating systems
  • In-depth knowledge of python/scripting languages.
  • In-depth knowledge of Jenkins and Go-CD delivery mechanisms.
  • Knowledge of Bitbucket, Jira, Confluence technologies and delivery methods.
  • Automation and operation model in highly dynamic cloud environment (Azure, AWS) Knowledge of configuration management.
  • Ability to communicate the DevOps mindset and willingness to share knowledge while being able to influence others supporting the value of the Cloud CCoE
  • Working knowledge of Agile processes and tools required to promote this methodology
  • Ability to work effectively with development teams to diagnose incidents and problems.
  • Strong knowledge of microservice architecture and orchestration


  • Strong DevSecOps Experience
  • AWS and Azure full stack exposure
  • CI / CD and automatization pipelines
  • Problem / Incident management experience (ITIL)
  • Jira/Confluence/Bitbucket/Jenkins/Go-CD exposure.
  • Managing through third parties/ multiple vendors
  • Ability to understand and input to the roadmap and support scalability and optimisation through automatisation.
  • Strong communication and interpersonal skills while being able to communicate at all levels effectively
  • Understands risk and operating in a regulatory sector
  • Display an automated mind-set and thinking about how project services can be automated.

Key Competencies

  • Champion Transformation - Self
  • Agile - Self
  • Accountable - Self
  • Customer Focused - Self
  • Amplify Capability - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: Feb 28, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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