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Corporate Pensions Administrator

Dublin

Corporate Pensions Administrator

Dublin | Ireland

Established in 1918, New Ireland Assurance is the first wholly Irish owned life insurance company to transact business in Ireland. Part of Bank of Ireland Group, we are currently the second largest life assurance company in the Irish market with over 500,000 policyholders and ,15 billion in assets under management. We provide life assurance, pensions and investment solutions to individual and corporate customers.

The New Ireland Assurance Corporate Pensions Department is responsible for the administration of Corporate Defined Contribution Pensions Schemes and PRSA contracts.

Purpose of the Role

Our focus is on delivering a high class service to our brokers and Policyholders.

Key Accountabilities

  • Administering a portfolio of Defined Contribution Corporate Pension Schemes to include Renewals and Calculation of Leaving Service, which require an in depth knowledge of Corporate Pensions legislation and products.
  • Developing and maintaining strong relationships with our broker clients to ensure that we retain our customers by delivering a top class service.
  • Acquiring an understanding of, and adhering to the various Service Level Agreements in place for individual brokers and schemes.
  • Ability to work under pressure.
  • Answering all customer queries in a timely and efficient manner.
  • Adhering to all regulatory obligations.
  • Participate in individual and team development activities.

Essential Qualifications

  • Third Level or Pensions related qualification

Essential Skills & Experience

  • Excellent written and verbal communication skills
  • Strong customer focus with an understanding of customer needs
  • Team player with the ability to monitor own work for accuracy and quality
  • Effective interpersonal skills and relationship management skills
  • Ability to multi-task and assess priorities
  • Strong PC skills to include excel
  • Flexible attitude towards change

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Jan 28, 2019
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