Dublin | Ireland
Bank of Ireland's ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through our Advisors.
Purpose of the Role:
The key focus of the role is to provide a highly professional, friendly and best in class service to our business and personal customers. Your Role will be managing the Branches within a Cluster and developing a developmental plan for all the Welcome advisors in your Team, while ensuring the Branches operate in a compliant efficient and customer focused manner. Your role is also ensuring that a robust referral process is delivered.
Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This relentless focus on the customer is underpinned by our commitment to delivering a differentiated customer experience through the development of a series of service and channel enhancements. With the customer experience underpinning everything we do, it is essential we hire talent that recognises its importance.
What is the Opportunity?
Essential Skills and Experience:
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
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