We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!
At Bank of Ireland we are changing. We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role. For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.
At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.
County Down, Northern Ireland, United Kingdom | Permanent | Full time
There's never been a more exciting time to work at Bank of Ireland - we are going through an extraordinary period of transformation and growth, adapting to what our customers need from us in a constantly evolving digital world.
This transformation builds on our long standing tradition of being the trusted bank of choice for many customers. Our focus is ensuring we address the needs of our customers in today's digitally focused and time challenged environment.
Our branches, embedded in the local community, are complemented by our online, mobile and phone banking services. Our people are the key to our success both today and in the future. A number of vacancies have arisen in our local branches as members of our team move on to other exciting roles within Bank of Ireland. We want you to join our front line branch banking team.
As the first point of contact for our branch customers, the Customer Service Advisor will provide a professional, friendly and efficient service, both face to face and on the telephone.
You will support customers by identifying and recommending appropriate product & service options ensuring customers are at the heart of everything we do.
You will be an advocate for Bank of Ireland both internally and externally within the local community, providing simple, flexible, accessible financial services and products to customers, and enabling our customers, colleagues and communities to thrive.
Bank of Ireland Group is an equal opportunities employer and is committed to encouraging an inclusive environment which values and benefits from the diversity of our workforce.
If you enjoying talking to people, working in a busy team environment and are passionate about progressing your career we will match your enthusiasm with career development and learning pathways and opportunities to attain professional qualifications. You can avail of our employee wellbeing programme, participate in colleague lead Inclusion and diversity networks and give back to your community by getting involved in our Begin Together programme.
Please note you must live in the jurisdiction for the business to which you are contracted.
Our branch is in Newry.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce. We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact email@example.com.
Our Competency model provides clarity to all colleagues on what's needed to deliver success and to achieve our Purpose – to enable our customers, our colleagues and communities to thrive. The competencies form a core part of our assessment process in recruitment...
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Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
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