Bristol | England | United Kingdom
Customer Service Call Handler
There's never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need.
Our focus is ensuring we address those needs in today's ever changing world and ensure we deliver an exceptional customer experience.
Our people are the key to our success both today and in the future - we want you to join our team.
If you are looking for a new challenge and want a role that can be the springboard to a new career within the Financial Services Sector and Bank of Ireland please read on ....
We provide pre-completion mortgage application updates to Intermediaries, Direct Customers & Post Office Advisors as well as servicing Existing Customers throughout the life cycle of their mortgage account. Managing high volume inbound calls effectively and identifying customer's needs professionally and accurately.
What we offer you in the role:
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Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
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