People, Person, Couch, Furniture

Daily Vehicle Rental Administratttor

Cambridgeshire

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Daily Vehicle Rental Administratttor

Cambridgeshire, United Kingdom | Permanent | Full time

Daily Vehicle Rental Administratttor

Full time | Cambridgeshire | United Kingdom

Description of business unit

Marshall leasing is an integrated vehicle leasing business positioned 26th largest fleet leasing company in the UK. The business is service led and has been rated number one in the independent fleet eye customer survey. We also were voted 'Fleet Service Company of the year' in 2010, 2013 and 2016, and 'Fleet Leasing company of the year' 2017 by the Association of Car Fleet Operators (ACFO). In 2018 we were winners of Fleet News Leasing Company of the year up to 20,000 vehicles.

The Daily Vehicle Rental team is a small team providing Marshall leasing customers with short term vehicle requirements from 1 day to several months and forms an essential part of our service offering

Purpose of the Role

To promote and administer the day to day provision of the Daily Rental services to Marshall Leasing customers and liaising with the Daily rental suppliers to ensure the highest standard of service are maintained.

Key Accountabilities

  • To maintain good working relationships with all suppliers, colleagues and customers to deliver the highest levels of service.
  • To maintain an up to date knowledge of all systems used in the running and administration of the Daily Rental services so as to provide an effective and efficient operation.
  • To administer all booking & invoicing records accurately and timely.

What is the opportunity?

This is a dynamic and growing part of the overall service offering providing opportunities to shape and expand the profile of the Daily Rental department and enhance your own profile within the business.

Essential Skills & Experience

  • Experience in customer focused roles and dealing with customers over the phone
  • Excellent telephone communications skills
  • Excellent customer service skills
  • Good administration skills with experience of IT systems including Microsoft Excel.
  • Ability to solve problems and think "out of the box"
  • Desirable Qualifications, Skills & Experience
  • Experience of vehicle leasing/daily rental services desired but not essential.

Desirable Qualifications, Skills & Experience

Experience of vehicle leasing/daily rental services desired but not essential

Key Competencies

  • Customer Focused - 1. Self
  • One Group, one team - 1. Self
  • Agile - 1. Self
  • Accountable - 1. Self
  • Manage Risk - 1. Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Jan 27, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.

 

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