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Direct Sales Advisors


Direct Sales Advisors

Dublin | Ireland

Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial services in the country. Our branches, embedded in local communities across Ireland, are complemented by our online, mobile and phone banking services. We believe in building strong relationships with our customers and investing in a leading multi-channel distribution platform to serve our customers` needs in order to ensure market leading positions in consumer, wealth management and business segments

Description of business unit

A number of great opportunities have arisen for Sales Advisor positions across teams in Direct Sales....if you are interested read on!!

Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sales via inbound and outbound phone lines and online applications. It manages all direct sales for new and existing customers for Bank of Ireland.

Purpose of the Role

We currently have vacancies on our Mortgages, Outbound and Multi-skill teams in Tallaght and Kilkenny.

If you are interested in building your skills and developing your career, these positions will create the platform for moving to many other roles within Bank of Ireland. We are looking for ambitious and self motivated individuals who want to work in a professional, dynamic and fast paced environment.

Key Responsibilities

  • Actively pursuing all potential sales, cross sales and up-sell opportunities to achieve and exceed targets set.
  • Deliver excellence in customer service and maintain all telephony standards and targets set.
  • Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures.
  • Work effectively as part of a team to ensure delivery of excellent customer service and maximise sales opportunities.
  • Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations.
  • Contribute and provide team support where necessary and actively participate in all team meetings.

Qualifications Required:

QFA is the preferred qualification however applications from individuals who hold APA inLoans, Regulationsand Investmentswill be accepted on the understanding that,if successful at interview, they will commit to attaining QFA within 18 months of being appointed to the role.

Key Requirements:

  • Proven sales record with strong experience.
  • Highest standard of service with a strong customer focus and proven commitment to customer excellence standards.
  • Good communication and interpersonal skills with an ability to work effectively as part of a high performing team.
  • Self motivated and energetic with the necessary drive, enthusiasm and commitment to achieve agreed goals.
  • Flexibility to multi-skill and adapt in a changing environment.
  • Monitor own progress in achieving goals and targets.
  • Positive "can do" attitude.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

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