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Direct Service Advisors


Direct Service Advisors

Leinster | Ireland

In Direct Channels our ongoing focus is to ensure we address and meet the needs of our customers in a digital world - our customers are our number 1 priority. We have a great team working with us in the business who are key in looking after the needs of our customers and make us the successful business we are today - we want you to join our team!

We are looking for self-motivated team players who thrive on delivering a high standard of customer service to our customers across our Service and Sales Teams in Tallaght and Kilkenny.

What we offer:

  • Motivational environment offering continuous learning opportunities and investment in you and your career
  • Culture of innovation and vision
  • A creative environment where people can share ideas, suggestions and best practices
  • An opportunity to work with a great team of people

What we ask of you:

  • To provide a top quality service to our customers
  • Demonstrate capability to put the customer first in every interaction
  • Be driven by an instinctive motivation to deliver a top class performance in your role
  • Comply with all internal and external regulatory requirements
  • Have a great attitude with an ability to adapt quickly in an fast paced, changing environment
  • Good Team Player
  • Continuously learning and developing

Essential Qualifications:

5 passes in the Leaving Certificate to include Maths and English or equivilent level 5 on National Framwork of Qualifications

Essential Skills & Experience:

  • Demonstrated capability to put the customer first in every interaction
  • Enthusiasm to adapt quickly in an fast paced, changing environment
  • The required levels of competency are being achieved by you in line with role expectations

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: Jun 22, 2018
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