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Environment Management Technical PMO


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Environment Management Technical PMO

Dublin, Ireland | Permanent | Full time

Environment Management Technical PMO

Full time | Dublin | Ireland

Division Description

Group Technology & Customer Solutions comprises a number of key business areas: Group Customer Origination & Fulfilment, Group Customer Services, Group Services, IT@BOI, Group Information Security, Risk Management Support and the Group Portfolio Office. These businesses are supported by HR and Finance partners

Purpose of the Role

The purpose of this role is to ensure the delivery of accurate PMO solutions and capabilities across the group for Environment Management.

Key Accountabilities

  • Maintenance of master server list and project owners for all IBM development, test and pre-production servers.
  • Identification of project owners for new servers, once they are added to the IBM billing file.
  • Generation of monthly bills to be recovered from the projects owning the servers.
  • Issuing project level server cost invoices to each project owner.
  • Communication of low level server costs to each of the project owners.
  • Management of all server/billing queries from individual project owners.
  • Management of server/billing and cloud queries from project owners.
  • Driving process to decommission servers.
  • Management of server cost transfers (if requested).
  • Collation of data from AWS portal and submission of monthly AWS Invoices for approval.
  • Post monthly summary of Server billing (cloud & on-prem) by project and ADS Helpdesk Bills to Finance.
  • Submission of monthly accruals to Finance.
  • Management of cost transfers for AWS servers, for projects where changes are required.
  • Generation of weekly EMS helpdesk tickets report and sharing summary with the project managers.
  • Identification of closed/invalid projects for which helpdesk tickets were raised and get alternate project codes.
  • Management of all financial queries from projects.
  • Management of resource utilisation, downtime and budget reports.
  • Management of team resource onboarding/off-boarding.
  • Overall PMO responsibility for on-prem and cloud environment finance management.
  • Build relationship with Head of Test and Environments and Environment Management Lead.

Essential Skills & Experience

The environment management technical PMO is a level-2 role requiring skills and experience in:

  • 3+ years of PMO experience with focus on technical IT background.
  • Strong understanding of accounting and coordination of financial traceability.
  • Excellent verbal, written and interpersonal communication skills with ability to present complex ideas in clear, concise fashion to technical and non-technical groups.
  • Strong experience on managing large level of financial details and charge back model.
  • Analytical and problem-solving ability.
  • Experience in driving Continuous Improvements in the team/area.
  • Ability to develop and nurture solution with limited (or changing) information.

Key Competencies

  • Customer Focused - 1. Self
  • One Group, one team - 1. Self
  • Champion Transformation - 1. Self
  • Manage Risk - 1. Self
  • Amplify Capability - 1. Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Jan 28, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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