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Fraud Technology Analyst


Fraud Technology Analyst

Dublin | Ireland

Group Fraud and AML Monitoring currently works to limit fraud losses on ROI, UK, PO and AA Credit and Debit Cards.

Purpose of the Role:

The role is required to support the business requirements, data mapping and build of all the new systems being delivered by Fraud Technology into Fraud Operations. There is a need to ensure that systems are developed in a way that meets all of our technology, operation and regulatory requirements.

What is the Opportunity:

The opportunity will allow you to work within the fraud unit learning about our fraud challenges, how we identify them and how we reduce them.

You will also have the opportunity to work alongside the Fraud Technology Manager and the CBSP/PSD2 programme training on new systems and understanding the changes that are due to happen in the bank to systems, procedures and the overall change in the way we bank.

Key Responsibilities:

  • Responsibility for the development and continuous improvement of Bank Fraud System into Fraud Operations
  • Work with the Fraud Management Team to ensure that we are working together to achieve our objectives
  • Engage with key stakeholders in the on-going fraud technology requirements
  • Support the delivery of regulatory fraud solutions (PSD2/CMA/GDPR)
  • Consistently drive automation and reduce manual workload
  • Act as point of contact for the vendor and internal parties for Incident management and Enhancement Projects
  • Responsible for the work delivered by the Fraud Technology Team

Essential Skills and Experience:

  • Proven ability to lead/motivate a team
  • Good decision making
  • Strong interpersonal and communications skills
  • Excellent team player with energy and total commitment to achieving the goals of the unit
  • Discretion, sound judgment and decision making skills
  • Dedicated to Customer Service/Working Together/Be at your Best
  • Ability to adapt to a changing environment
  • A flexible, energetic and innovative approach to work
  • Ability to work accurately to tight deadlines
  • Ability to work on own initiative
  • Excellent problem handing and resolution skills
  • Good attention to detail and works well under pressure
  • Previous track record of delivery of complex fraud environments and technologies

Essential Qualifications:

Leaving Certificate to include 5 passes in 5 ordinary level subjects including Maths and English (or equivalent qualification)

Desirable skills and experience:

  • Experience in data mapping and project delivery
  • Knowledge of fraud systemsand system integration
  • Documentation ofbusiness requirements and technical operating models experience

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

Key Competencies

Achieving Results - 3. Advanced / Leadership

Managing Change - 4. Leadership

Communicating - 3. Advanced / Leadership

Solving Problems - 3. Advanced / Leadership

Making Decisions - 2. Developed / Advanced

Closing date: Jul 25, 2019
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