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Head of Test


Head of Test

Dublin | Ireland

Head of Test

What is the opportunity?

The Head of Test will establish the strategy for testing within the organisation, and lead its implementation in delivering a consolidated and standardised approach for testing, with initial focus on testing services within the Group`s core transformation programme. The strategy will include the creation of a Test Factory which will be underpinned by a clear business case and associated roadmap, with its delivery being supported by internal and external partners.

The Head of Test will be an advocate for Testing within the organisation, and will have a demonstrated track record in leading change within large organisations, specifically in the area of testing services. Candidates must have previously managed a Test Factory set up and run in a client, not necessarily in financial services (although expertise in the financial area is a plus), to the level of complexity and size specified and must have the relevant relationship skills to build a trusted and commercial relationship with the vendors and the internal clients.

Once established, the Head of Test will operationally lead the Test factory, managing relationships with internal clients (business and development entities), creating standardised/automated testing services which will be supported by appropriate processes and tooling.

Test Factory team will comprise a mix of internal and external resources, who will provide all Test Services offered (test execution, test automation, test management, test environment management, coordination of testing in different releases, orchestration of environment and bug fixing).

The Test lead will interface with both vendors and internal build teams delivering code to be tested end with the business and end users to insure the final UAT testing is properly integrated with E2E testing and accepted by the users. The Head of Test will be willing to travel to partner locations to oversee performance and to ensure integration into the Test model.

Capability of understanding and managing a Business Case around improving Test Quality and reducing Testing cost is paramount since the Test Factory will become the Bank independent advisor on quality and maintainability of application supplied by third parties and internal development.

Bank uses both Agile and Waterfall methodologies for development so an understanding of both worlds and how to properly approach Testing in them is required.

Location: This role is based in the IFSC, Dublin City Centre.

Key Responsibilities:

  • Establish the Test Strategy
  • Design the business case and implementation plan of the Test Factory
  • Lead the testing transformation by consolidating current diverse test realities of the Bank of Ireland Group
  • Choose key vendors for the consolidation
  • Implement a model based on test services and properly mix internal support with external support
  • Liaise with business clients and with the teams delivering the application to be tested
  • Guarantee business case for testing is met
  • Act as an independent team measuring quality of the delivered solutions

Leadership & People Management:

  • Guide and direct resources/partner organisations to assist in delivery of work as appropriate mixing contract management and internal management appropriately
  • Embed good people management practices in line with Group standards, including completion of goals and reviews for direct reports
  • Support, coach and manage team performance, recognising and utilising individual strengths to achieve optimum benefit for the team
  • Provide support for learning and development for individuals and for the benefit of the overall unit

Risk & Compliance:

  • Maintain & monitor standards, controls, processes and solutions, to minimise business and IT risk especially on test
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards

Essential Requirements:


  • Change Leadership
  • Previous Test Factory set up and run
  • Vendor management
  • Test competencies
  • Business Case and Test Automation
  • Test methodologies
  • Waterfall and Agile testing approach
  • More than 10 years in the IT domain and more than 5 in specific Testing and Testing management


  • People Management
  • Test competencies
  • Change Agile and Waterfall processes and tools
  • Negotiation Skills
  • Analytical Skills
  • Business Acumen
  • Technology understanding and awareness


  • Leaving certificate - minimum of 5 passes (grade D or above) at Ordinary Level, which must includeEnglish and Maths, or equivalent or superseding qualification

Desirable Requirements:

  • 3rd level degree in a relevant discipline

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: Aug 20, 2018
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