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IBM Openpages - Manager


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We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

IBM Openpages - Manager

Dublin, Ireland | Temporary - Fixed Term | Full time

IBM Openpages - Manager

Full time | Dublin | Ireland

Contract Type: Fixed Term, 36 months

Description of business unit

Group Operational Risk (GOR) is responsible for building and embedding a Court-approved framework for the effective measurement and management of Operational Risk across the Group. Our goal is to work with Business Units to ensure exposures to operational risk are controlled and mitigated in accordance with the parameters of the Group's risk appetite. We are responsible for providing independent operational risk oversight and assurance for the Group. In addition to business process mapping, operational risk methodology, measurement and reporting, our team is focussed on risk management of key sub-risks to the Group including technology, sourcing, business continuity, information security and unauthorised trading.

Purpose of the Role

The Operational Risk Methodology team has been recently formed; our purpose is to enhance and maximise the methodologies used in the identification, assessment, measurement and management of operational risk and its sub-risks across the Group. The team is also responsible for ensuring that IBM Openpages is managed, maintained and developed to fullest potential to enable the operational risk management to operate effectively, efficiently and consistently across the Group.

This is a cross-functional individual contributor role to lead the technical solution delivery for analytics projects, realising value of the Group's risk management data. You will design, develop and deliver solutions to teams across Group Operational Risk utilising data from IBM Openpages and across the Group, using the latest technologies in data exploration, modelling and visualisation. You will have an opportunity to partner with colleagues on a wide range of projects, collaborating on appropriate ways of working and proposing enhancement to current practices in the identification, assessment, measurement and management of operational risk and its sub-risks across the Group.

Key Accountabilities

The successful candidates will be accountable for the following:

  • Lead the management, maintenance and development of IBM Openpages to achieve its fullest potential.
  • Lead the design and development of strategic customisation of Openpages modules.
  • Lead innovation projects across the function to drive enhanced risk management and insight across the Group.
  • Manage the provision of regulatory and senior management operational risk related reporting, including reporting on quality assurance of data on IBM Openpages.
  • Drive experimental rigor within the function by leading high value, high visibility projects and pilots to provide new value-add data exploitation and continuous improvement opportunities.
  • Act as an IBM Openpages expert resource for colleagues, promoting awareness of the application and providing relevant expertise and advice.
  • Collaborate cross-functionally to refine recommendations and develop the best action plans for risk management.
  • Contribute to a creative culture centred on an agile environment, value prioritisation and design thinking.

What is the opportunity

The successful applicant will have the opportunity to define, design, deliver and drive the execution of Operational Risk Methodology team's data and analytics approaches, reporting format, and risk management application (IBM Openpages); with a view to embedding data-driven risk management reporting and analysis solutions across the GOR function and wider Group. The role-holder will manage the delivery of end-to-end projects within the data and analytics approaches, utilising Agile principles. The role affords a high level of exposure to key internal and external stakeholders, managing a complex workload and delivering in a matrix-management environment.

This is a really exciting time to join the Operational Risk Methodology team and the wider GOR function as we continue to enhance the Operational Risk Management Framework, tools and approaches to support the Group in achieving its strategic objectives. If you are interested in working in a fast moving and evolving business and regulatory environment, where carefully managed business change is essential to ensure a customer focussed outcome, where you are empowered to drive progress towards successful delivery of a far reaching programme with defined timelines, where accountability and agility is expected and where you will work collaboratively with Group wide colleagues, we would like to hear from you.

Essential Qualifications

Third Level qualification, in computational science, computer science, or another related discipline.

Essential Skills & Experience

  • 3-5 years' in-depth knowledge and experience in the end-to-end development, management and maintenance of IBM Openpages, specifically:
    • Working with OpenPages 8.X, configuring security domain, user profiles, role templates, views, and security rules;
    • Proven capability in implementing and customizing ORM modules, including development, testing, deployment, and production support of projects; &
    • Performing Administrator tasks on Openpages platform.
  • Proven proficiency and experience using DB2 and COGNOS in a financial services environment.
  • Leads projects or project steps within a broader project impact with specific accountability for ongoing activities.
  • Solves complex problems and is proficient in the development of data science solutions in one or more of the following functional domains: operational risk, IT, or finance.
  • Works independently and operates with minimal guidance in a matrix-managed environment.
  • Strong attention to detail and high levels of accuracy and a strong team ethic and flexible approach in order to meet challenging objectives and deadlines.

Desirable Qualifications, Skills & Experience

  • Practical experience of operational risk tools including risk assessment, issue management, event management, control testing, and key risk/control indicators.
  • Experience in leveraging SQL to acquire, transform and extract insights from large scale complex datasets.
  • Experience in developing and refining operational risk management reporting.

Key Competencies

  • Amplify Capability - People Manager
  • Accountable - Self
  • Amplify Capability - People Manager
  • Manage Risk - Self
  • Agile - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: Jun 04, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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