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IT Infrastructure Project Manager


IT Infrastructure Project Manager

Dublin | Ireland

IT Infrastructure Project Manager

The opportunity:

The Project Manager is responsible for planning, managing and successfully delivering a number of Infrastructure Change projects, from initiation to close, which meet agreed business and technical objectives within time, cost and quality standards.

Location: This role is based in Dublin

Key Responsibilities:

Governance Monitoring and Control

  • Facilitate the development of the business case and lead the evaluation of solution options and implementation strategies
  • Establish and maintain an appropriate project governance structure and effective communication processes
  • Ensure the Banks standard project management framework is in place, setting out the reporting, control and escalation mechanisms and incorporating the necessary internal approval mechanisms as required
  • Manage project issues, risks, dependencies and change control within agreed processes, and update Business Case accordingly, to ensure delivery of project results within the agreed scope
  • Ensure that the Bank of Ireland investment approval and review process is followed and be responsive to the recommendations of any health check /project reviews
  • Manage the project budget on behalf of the Executive Sponsor, monitoring and reporting the costs against the delivered and realised benefits
  • Provide the necessary reports on project status to Delivery Support
  • Stakeholder Management - engagement with other teams in Technology Services, our Technology partners and across IT@BoI to ensure smooth integration with BoI landscape.

Project Initiation

  • Gather the requirements and input of all relevant key stakeholders to confirm and clearly define the scope and objectives of the proposed project.
  • Collate all information and produce and maintain the Project Documentation and Project Plans and agree these with associated Steering Committee
  • Ensure robust standards are in place and in line with industry standards

Project Execution and Delivery

  • Monitor the overall project progress, resolving issues, initiating corrective action and referring major issues upwards to the Programme Manager / Change Delivery Manager as appropriate
  • Co-ordinate and foster teamwork and manage the knowledge and skills transfer within the project
  • Manage the operational activities of partners
  • Coordinate individual Technology Partners and teams across IT@BoI to develop detailed plans for each work-stream
  • Ensure individual plans are integrated into an overall programme plan and interdependencies are understood
  • Raise all necessary Requests for Services, Change Records etc with our Technology Partners.
  • Ensure robust estimates are in place and in line with industry standards
  • Manage project deliverables and ensure that all project deliverables are to the appropriate levels of quality, on time and within budget, in accordance with the project plan and coherent with the overall project objectives and related business strategy
  • Be responsible for the Quality Assurance and the overall integrity of the projectWhere appropriate, maintain oversight and approval on the user acceptance testing deliverables - approach, scope, sign-off criteria etc. and ensure completion of Operational Acceptance Testing activities
  • Ensure that solutions are ready to be transitioned to production, involving Technology Services throughout the project to manage service design and the release of any changes into production
  • Ensure the relevant Release Management activities are performed where appropriate including tracking software changes, linking to the correct versions, producing documentation and procedures associated with the running, support and maintenance of any new / updated systems in the production environment
  • Communicate with all stakeholders and develop the change management/training plan for the business
  • Prepare Project Closure report and follow up on any recommendations required

Risk and Compliance

  • Maintain & monitor standards, controls, processes and solutions, to minimise business and IT risk
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards

Management Support

  • Live and support Group culture, values and behaviours

  • Positive and proactive participation within the team and active collaboration with colleagues across IT@BoI, Technology Partners, Group Manufacturing and Group as appropriate

Essential Requirements:


  • Proven track record in delivering complex, wide ranging IT Infrastructure projects in a timely manner with detailed experience in a number of the following areas:
  • Data and Voice Networkin
  • End User Service
  • Datacentre Services
  • Cloud Services knowledge of Financial Services
  • Proven Project Management skills
  • Effective knowledge of project processes, software development cycle, Bank technical architecture, development, compliance, regulatory and implementation standards
  • Proven ability to engage with, and leverage, partners to deliver the project
  • Strong track record of working in a multi-vendor outsourced environment
  • Strong familiarity with quality management concepts and their application


  • Customer focus
  • Results oriented
  • Project Management
  • People Management
  • Business Acumen
  • Stakeholder/Relationship Management
  • Partner / Vendor management
  • Technology/IT Infrastructure understanding and awareness


  • Leaving certificate - minimum of 5 passes (grade D or above) at Ordinary Level, which must includeEnglish and Maths, or equivalent or superseding qualification

Desirable Requirements:

  • 3rd level degree in a relevant discipline

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: May 31, 2018

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