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IT Resourcing/Onboarding Analyst

Dublin

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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

IT Resourcing/Onboarding Analyst

Dublin, Republic of Ireland | Permanent | Full time

IT Resourcing/Onboarding Analyst

  • Dublin, Republic of Ireland
  • Full time
  • Closing on: Dec 10 2021

Equality Statement

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive environment which values and benefits from the diversity of our workforce.

Description of business unit

Our ambition is to deliver flexible, scalable, and simple technology that is secure that engages and enables our customers, colleagues and communities to thrive.

Purpose of the Role

The role is part of the Resourcing/Onboarding team reporting into and supporting the Vendor Finance Manager. The teams function is a critical team within GTCS, which is responsible for the effective and efficient end to end management of contracted resources for Group Change (GC) and IT Engineering & Delivery.

The team liaises across Group Change (with programme and project delivery teams, Change Delivery Directors; Portfolio Engagement Leads, and strategic vendors partners) and IT Engineering to manage supply and demand. In doing so the team ensures requirements for resources, including any specialist skills requirements to meet specific demand, are met while accounting for:

  • Achieving optimal assignment of resources
  • Adherence to the bank's sourcing strategies including utilisation of bank resources first
  • Achieving "right person, right role"
  • Optimising value for money at bank and strategic vendor partner levels.

Key Accountabilities

The Resourcing & Onboarding function is responsible for supporting:

  • Group Change partners
  • IT Engineering partners
  • Finance
  • Resourcing
  • Procurement
  • Strategic Vendor partners

In navigating of all resourcing processes from requesting a resource; to fulfilling such open demand; to progressing with the activities required once a resource is identified to start on a project, including necessary approvals and onboarding; to correctly offboarding resources when appropriate. The team provides the processes and tools to enable all relevant partners to deliver on their related accountabilities and the team also maintains a suite of operational reports and management critical metrics to assess and manage performance.

The team's responsibility is to:

  • Audit data integrity of resource alignment and resource allocations data and ensure maintenance of up-to-date data via Clarity and the Onboarding / Assignment SharePoint by projects and programmes across the GC portfolios
  • Provide support to various GC and IT Engineering partners, including PMOs, PMs, Portfolio Engagement Leads and Change Delivery Directors, in their adherence to resourcing processes
  • Audit the Resourcing Operations and Onboarding team mailboxes
  • Prepare, review and publish daily, weekly and monthly operational Resourcing reports and critical metrics
  • Support ad hoc reporting, data analysis and data clean up requests with respect to resourcing operations activities
  • Maintenance of the existing Resourcing Operations reporting suite.
  • Provide support to the Resource Scheduling Analyst and Resource Scheduling Lead in their overseeing of supply & demand for and provision of support to GC and IT Engineering, particularly with any critical / priority requests when there is peak demand

What is the opportunity?

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our dedication to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements. We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person teamwork, and a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in Republic of Ireland with the primary office location as Dublin to which travel will be required for in person collaboration. Exact frequency to be agreed with manager.

Essential Skills & Experience

  • Strong analytical and problem-solving skills
  • Strong data analysis skills including with identifying trends and insights
  • Data Scripting and Data Clean-up skills / experience
  • Strong Excel skills are critical
  • Knowledge of BDM (preferable but not required)
  • Good communication and relationship leadership skills
  • Effective oral and written communication skills - attention to detail is essential
  • Strong organisational skills, focusing on quality processes and results
  • Excels at operating in a fast-paced environment and adaptable to changing business situations.

Desirable Qualifications, Skills & Experience

  • A relevant primary or advanced University degree
  • Strong IT skills

Key Competencies

  • Customer Focused - Self
  • Agile - Self
  • Accountable - Self
  • Manage Risk - Self
  • One Group, one team - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.

 

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