We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!
At Bank of Ireland we are changing. We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role. For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.
At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.
Dublin, Ireland | Permanent | Full time
Full time | Dublin | Ireland
Group Technology & Customer Solutions comprises a number of key business areas: Group Customer Origination & Fulfilment, Group Customer Services, Group Services, IT @ BOI, Group Information Security, Risk Management Support and the Group Portfolio Office. These businesses are supported by HR and Finance partners.
Description of business unit
The Service Design team, within Technology Services, comprises of Availability, Capacity, IT Service Continuity Management (ITSCM) and Business Continuity Management (BCM).
The team focus is on the critical IT Services and ensure they perform today, be prepared for the future and recover as expected if needed. We do this through close working relationships with our partners (internal and external) and a proactive approach to IT service management.
Purpose of the Role
We are constantly evolving the way we operate in Service Design to always focus on ensuring our critical services have robust continuity capability for today, tomorrow and into the future. Specifically for IT Service Continuity Management we strive to : -
Success for this role is ensuring we plan forward with an ITSCM 12-24 month recovery test calendar, focus on recovery test quality (with new and old technology) and always push for higher business outcomes when we carry out a recovery test.
What is the opportunity
You will work in a team with a broad range of experience and backgrounds across IT and the Business. Service Design is a high energy team with a strong team bond, great cross team support and the ability to find joy and fun in what we do. You will also interact with a broad range of technology across a combination of internal teams and external teams.
You will not just manage a process... you will play a key part in :
Essential Skills & Experience
Desirable Qualifications, Skills & Experience
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
Our Competency model provides clarity to all colleagues on what's needed to deliver success and to achieve our Purpose – to enable our customers, our colleagues and communities to thrive. The competencies form a core part of our assessment process in recruitment...
Follow our path to leading the industry in creating a digital first environment.
New jobs are coming on stream all the time, so sign up to be notified as soon as they are advertised.
|IT Service Continuity Manager||4||P - Professional Specialism||Permanent||Customer Focused - People Manager||One Group, one team - People Manager||Accountable - People Manager||Amplify Capability - People Manager||Manage Risk - People Manager||20984||Dublin||Dublin||Ireland||Dublin, Ireland||IT, Digital and Analytics||Description of business unit The Service Design team, within Technology Services, comprises of Availability, Capacity, IT Service Continuity Management (ITSCM) and Business Continuity Management (BCM). The team focus is on the critical IT Service...|
|Head of Service||5||M - Managerial / Leadership||Permanent||Customer Focused - Leader||One Group, one team - Leader||Agile - Leader||Accountable - Leader||Manage Risk - People Manager||20168||Dublin||Dublin||Ireland||Dublin, Ireland||IT, Digital and Analytics||Description of business unit As a Head of Service you will be part of the extended Technology Services leadership team and will work closely with the other members of the leadership team to develop and define policies and strategies for the functi...|
|IT Support Analyst||3||P - Professional Specialism||Permanent||Customer Focused - People Manager||One Group, one team - People Manager||Accountable - Self||Champion Transformation - Self||Manage Risk - Self||20716||Belfast||Belfast||United Kingdom||Belfast, United Kingdom||IT, Digital and Analytics||Description of business unit The Northridge Finance IT team are part of Group Technology& Customer Solutions area within Bank of Ireland and are responsible for the full end-to-end support of a wide range of applications used by Northridge st...|
|Analytics Manager||3||P - Professional Specialism||Permanent||Amplify Capability - People Manager||Accountable - Self||Champion Transformation - People Manager||Manage Risk - People Manager||Agile - People Manager||21064||Dublin||Dublin||Ireland||Dublin, Ireland||IT, Digital and Analytics||Description of Business Unit: The Data Solutions & Analytics function was set up in September 2018 to enable Group Internal Audit to drive further independent insight and opinion through the provision of data driven products and capabilities. ...|
Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
© 2020 Bank of Ireland