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Lead Data Scientist


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Lead Data Scientist

Dublin, Ireland | Permanent | Full time

Lead Data Scientist

Full time | Dublin | Ireland

Division Description

Led by the recently appointed Chief Marketing Officer, we are creating Group Marketing function which will develop a strong brand for Bank of Ireland, shaping and delivering a differentiated position for the Bank in the markets in which we operate. This will enable us to shape and deliver on our purpose to enable customers, colleagues and communities to thrive and to build the National Champion Bank in Ireland. The Group Marketing function will be underpinned by the following strategic imperatives designed to transform the Bank of Ireland brand:

  • Customer planning across business under one group brand strategy and agreed brand pillar priorities
  • Deep brand & customer insight
  • Consistent & compelling customer communication across all touchpoints
  • Data driven marketing
  • Customer experience insight & innovation design
  • Integrated Technology transformation
  • Robust Marketing spend effectiveness & governance

Description of business unit

The Group Customer Analytics team sits within the Group Marketing function and supports our customers, colleagues and partners across Ireland, UK and Internationally.

In a changing market environment, where customer expectations continue to grow and there is an increasing demand for more personalised customer experiences, Customer Analytics is leading the charge to enable and deliver this personalised experience through data analytics and the application of machine learning and artificial intelligence. To deliver on this vision the Customer Analytics team leverage internal and external data and apply data analytics, machine learning and visualisation techniques to maximise the value of this data and deliver positive outcomes for our customers. The complex challenges the team faces means there is considerable opportunity for team members to grow and develop both their technical and non-technical skills to achieve their full potential at Bank of Ireland.

Purpose of the Role

The purpose of this role is to play a lead technical role in a team responsible for the development of analytical solutions to deliver enhanced customer experience and actionable data insights based on data analysis. The types of projects involved in achieving this vision include leading the development of recommendation engines, building and deploying predictive models and the commercial activation of business insights. This role will include leading data science projects from a technical point of view, as well as providing technical leadership to data scientists in the development of such projects.

Key Accountabilities

  • Lead and execute advanced data science projects that transform complex problems into compelling marketing and customer insights.
  • Provide guidance on AI capabilities available internally or in the market place to determine best path forward.
  • Driving / promoting best practices on effective use of AI solutions.
  • Using the vast amounts of data available develop analytical models that support our customers and deliver on commercial objectives.
  • Lead the development of advanced analytical projects, such as propensity modelling, next best action modelling and text analytics.
  • Act as technical expert on data mining, machine learning, statistical analysis, and modelling.
  • Create processes to measure the value of modelling to the organisation with clear targets, KPIs and measurement in place.
  • Identify and integrate new internal and external data sources including internal structured data, semi-structured web data, unstructured text data to improve model accuracy.
  • Use data visualization tools to explain your results simply and succinctly to senior audiences.
  • Provide technical leadership to team of high-skilled data scientists, while mentoring and developing junior members of the team.

What is the opportunity

This is an exciting opportunity to take a senior position on a talented data science team to solve complex problems focused on delivering an enhanced customer experience for our customers.

Essential Qualifications

QQI Level 8 Degree in Maths, Computer Science, Statistics, Economics, Machine Learning, Analytics or an equivalent quantitative field.

Essential Skills & Experience

  • At least 5 years analytics experience, with at least 3 year at senior data scientist level.
  • You are able to manage and analyse large data sets with analytic rigor by using the usual toolset of statistical and machine-learning methods, you have a good understanding of supervised and unsupervised learning algorithms and strategies for data processing, data/text mining and artificial intelligence and you are able to implement them in business context.
  • You are familiar with the standard data science stack like Python on Jupyter Notebooks with Pandas, Scikit-learn,, Spark ML. Knowledge of other tools like Tensorflow and Keras for AI, or R for statistical analysis is a plus.
  • Experience in Marketing Analytics or recommendations systems is a big plus, for example, propensity modelling, recommender engines, Multichannel Attribution or Market Mix Modelling.
  • You have understanding of relational and non-relational databases, can wrangle data in different formats like JSON, flat-files or relational tables and understand how the data is accessed by APIs and web applications. Web-scraping skills are an advantage.
  • You have experience in deploying models in a production environment.
  • Proven ability to work effectively with colleagues from different disciplines across business and technical functions. Exceptional communication skills.

Desirable Qualifications, Skills & Experience

  • Masters or PhD in Maths, Statistics, Computer Science, Economics, Engineering or Machine Learning.
  • Experience with Big Data technologies or with Digital/Web analytics a distinct advantage.
  • Knowledge of Cloudera Data Science Workbench, and associated analytical tools (i.e. PySpark)
  • People management and coaching experience.

Key Competencies

Amplify Capability - People Manager

Accountable - People Manager

Champion Transformation - People Manager

One Group, one team - People Manager

Agile - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Key Competencies

  • Amplify Capability - 2. People Manager
  • Accountable - 2. People Manager
  • Champion Transformation - 2. People Manager
  • One Group, one team - 2. People Manager
  • Agile - 2. People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Jan 30, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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