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Life Claims Administrator


Life Claims Administrator

Dublin | Ireland

6-9 Month Contract Initially

Established in 1918, New Ireland Assurance is the first wholly Irish owned life insurance company to transact business in Ireland. Part of Bank of Ireland Group, we are currently the second largest life assurance company in the Irish market with over 500,000 policyholders and over €15 billion in assets under management. We provide life assurance, pensions and investment solutions to individual and corporate customers.

The claims team are responsible for the payment of all Life Assurance claims arising from New Ireland and Bank of Ireland Life. Our aim is to assess and pay claims promptly thereby helping our customers in their time of need.

Purpose of the Role

To work as part of a team to ensure claims are correctly processed and customers arewell treated and payments are madeon time.

Key Accountabilities

  • Inputting claims data for claims processing on Core Systems
  • Processing claim payments in line with Team procedures
  • The performing of basic checks and reconciliation procedures.
  • The identifying and requesting of outstanding information.
  • The updating of all claims databases and systems accordingly.

What is the opportunity

You will work with a highly skilled team of Claims assessorswhich will enable you to successfully learn and grow your Life Assurance Knowledge.

Essential Qualifications

Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification.

Essential Skills & Experience

  • Strong customer focus
  • Excellent organisational and interpersonal skills
  • Accuracy and excellent attention to detail
  • Strong team player
  • Capable of working on own initiative
  • Flexible approach and open to change
  • PC literate
  • Capable of meeting deadlines in a busy environment
  • Ability to adhere to procedures and controls


Some Business or work experience.

Relevant industry qualification /3rdlevel Degree desirable.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Dec 17, 2018
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