Bristol | England | United Kingdom
Description of business unit
Mortgages Direct, as part of Direct Sales UK aims to enhance and support an emerging multichannel proposition across consumer banking. Mortgage sales and customer acquisition growth is underpinned by our established banking subsidiary, Bank of Ireland (UK) plc and our strong relationship with the Post Office and AA. Direct Sales UK play an integral role in maximising revenue and loyalty at the same time as offering customers choice and convenience.
Purpose of the Role
This role is within a contact centre environment that promotes customer centric behaviours and delivers continuous improvement and drive sales process adherence for mortgages and related products sold.
Please note this role operates a variety of shifts, working in a 4 week rota system.
Essential Key Requirements:
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