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Mortgage Specialist - Dublin Central

Dublin

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Mortgage Specialist - Dublin Central

Dublin, Ireland | Permanent | Full time

Mortgage Specialist - Dublin Central

Full time | Dublin | Ireland

Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it.

Purpose of the Role:

The focus of the Mortgage Specialist position is on building and maintaining new and existing customer relationships while proactively growing market share in both the business and personal segments. This role is also focused on having a deep understanding of the general market and mortgage competitor landscape.

What is the Opportunity?

We are looking for ambitious and self-motivated individuals who want to work in a collaborative, innovative and fast paced environment. If you are interested in building your skills and developing your career, this position will create the platform for further career development within Bank of Ireland.

Key Accountabilities:

  • Provide an exceptional customer experience and ensure quality customer outcomes.
  • Fulfil mortgages ranging from first time buyer and switcher mortgages to high value and complex mortgages.
  • Grow and maintain internal and external relationships and networks of contacts which result in the generation of business leads.
  • Be a champion for BOI in the local community.
  • Perform duties in a compliant manor in accordance with policies and procedures.

Essential Qualifications:

  • Minimum Competency Code (MCC) applies to this role.
  • QFA is the preferred qualification however applications from individuals who hold APA Loans, Regulations and Investments will be accepted on the understanding, that, if successful at interview, they will commit to attaining QFA within 18 months of being appointed to the role.

Essential Skills and Experience:

  • Strong knowledge of mortgage segments and experience in the mortgage market.
  • Excellent track record of exceeding and delivering across the key metrics of credit quality, business performance and customer experience.
  • Experience of delivering commercial success from business development through quality relationships, effective planning and optimisation of opportunities.
  • A team player with experience of collaboration and partnership across a range of stakeholders in order to meet customer needs.
  • Good communication and interpersonal skills with an ability to work effectively as part of a high performing team.
  • Self-motivated and energetic with the necessary drive, enthusiasm and commitment to achieve agreed goals.

Key Competencies

  • Customer Focused - 1. Self
  • One Group, one team - 1. Self
  • Agile - 1. Self
  • Accountable - 1. Self
  • Manage Risk - 1. Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Jan 24, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.

 

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