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Mortgage Specialist - Tallaght/ Kilkenny


Mortgage Specialist - Tallaght/ Kilkenny

Leinster | Ireland

There's never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digital world. This transformation builds on our long standing tradition of being the trusted bank of choice for many customers in Ireland.

Our focus now is ensuring we address the needs of our customers in today's digitally focused and time challenged environment. Our people are the key to our success both today and in the future - we want you to join our team!

Purpose of the Role:

Direct is a new and growing channel and We are seeking Sales Advisors with backgrounds in Mortgages who have the mind-set and talent to generate revenue in today's digitally focused customer market.

The Opportunity:

In Direct Channels our ongoing focus is to ensure we address and meet the needs of our customers in a digital world - our customers are our number one priority. We have a great team working with us in the business that are key in looking after the needs of our customers and make us the successful business we are today - we want you to join our team!

We have vacancies in both Tallaght and Kilkenny.

Please note: A rotational shift pattern operates in Direct Sales, currently between 8am and 8pm Monday to Saturday.

Key Accountabilities:

  • Actively pursuing all potential sales, cross sales and up-sell opportunities to achieve and exceed targets set.
  • Deliver excellence in customer service and maintain all telephony standards and targets set.
  • Submitting quality mortgage applications to a Q1 standard.
  • Meet compliance standards for role ensuring full compliance with all internal and external regulatory, operational and administrative procedures.
  • Work effectively as part of a team to ensure delivery of excellent customer service and maximise sales opportunities.
  • Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations.

Essential Qualifications:

  • Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification.
  • QFA is the preferred qualification however applications from individuals who hold APA Loans and Investments will be accepted on the understanding, if successful at interview they will commit to attaining QFA within 18 months of being appointed to the role.

Essential Skills & Experience:

  • Proven sales experience
  • Strong mortgage skills & experience which would include mortgage conversation with customer through to application
  • Proven strong credit skills
  • You are driven by an instinctive motivation to achieve results and generate revenue
  • Demonstrated capability to put the customer first in every interaction
  • Enthusiasm to adapt quickly in an fast paced, changing environment

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.

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