Person, Face, Finger, Beard

Operational Risk Manager - 6 month contract


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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Operational Risk Manager - 6 month contract

UK, United Kingdom | Temporary - Fixed Term | Full time

Operational Risk Manager - 6 month contract

  • UK, United Kingdom
  • Full time
  • Closing on: Dec 6 2021

Description of business unit

Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives.

BOIUK Non-Financial Risk is responsible for designing, implementing and maintaining a Non-Financial Risk management framework, policies, standards and processes in line with Bank of Ireland Group across the UK business units to ensure operational risks are identified, measured, mitigated, reported and managed effectively and to an acceptable level. The team operates as a second line of defence within the three lines of defence model, setting common standards, tools and methodologies for management of Non-Financial Risk risks across the UK and providing quality advice and guidance to the business.

Purpose of the Role

The Operational Risk Manager supports the Senior Operational Risk Manager and the Head of Non-Financial Risk in enabling highly effective management of operational risk through the delivery of a fit for purpose Operational Risk Management Framework (ORMF) and other associated activities to ensure robust processes and controls are in place.

Key Accountabilities

  • Provide advice and guidance to the first line of defence (FLoD) on all aspects of the ORMF, including risk assessments, issues, events, control testing, Key Indicators (KIs), Root Cause Analysis, through guidance documentation, providing training and training material (incl. Web Based Training), holding regular relationship meetings , etc.
  • Support the FLoD with the ongoing enhancement of their uses of the ORMF by implementing continuous improvement of the framework and its effective and embedded use throughout the business.
  • Provide oversight and challenge of the FLoD's use of all Operational Risk (OR) tools and processes to ensure they meet required standards.
  • Carry out thematic deep-dive quality assurance to analyse and report on exceptions and problem performance.
  • Provide reporting both to FLoD and to Risk committees on the use and embeddedness of the ORMF and any exceptions or problem performance.
  • Coordinate inputs to and produce all regular OR reporting to Risk committees (including the Regulatory and Operational Risk Committee, Executive Risk Committee and Board Risk Committee.
  • Protect the data which the team handles according to BOIUK data protection and information security policies.
  • Manage controls effectively including regular oversight of Key Indicators and Control Testing performance and retain evidence in the appropriate shared drives.
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards, as applicable.
  • Lives and supports Group culture, values and behaviours.

What is the opportunity

This is an exciting opportunity to join a dynamic, collaborative and professional team, working with a range of stakeholders across Group, UK Risk and the business

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our commitment to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements. We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in the UK to which travel will be required for in person collaboration. Exact frequency and location to be agreed with manager

Essential Qualifications


Essential Skills & Experience

  • Proven track record of managing operational risk tools and methodologies, or relevant similar experience, preferably in a Retail / Corporate banking environment.
  • Strong stakeholder management skills - must be able to develop strong relationships and build credibility with colleagues to influence business decisions and ensure colleagues are engaged and actively managing their operational risks.
  • Well-developed report writing and communication skills with the ability to interact at senior levels within the organisation.
  • Confident, articulate and independent minded approach. Ability to deal with both the 'big picture' as well as focus on detail.
  • Competent in some advanced features of MS Office applications - Excel, Word & PowerPoint.
  • Strong financial and analytical acumen.
  • Dynamic, energetic and motivated.

Desirable Qualifications, Skills & Experience


Key Competencies

  • One Group, one team - People Manager
  • Accountable - People Manager
  • Manage Risk - People Manager
  • Amplify Capability - People Manager
  • Champion Transformation - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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