Dublin | Ireland
Bank of Ireland offers an enhanced banking service and wealth proposition designed to make life easier for our most valued Customers. Our Premier and Business customers in particular have a dedicated Senior Adviser available to discuss all of their financial needs face to face or over the phone. Our ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through an unstinting focus on relationship management and delivery of an integrated enhanced customer offering through our Senior Advisors.
This role is key in contributing to the team`s success by supporting the development of the Premier and Business customer base focusing on the following products across personal and business - personal loans, credit cards, overdrafts, savings and investments, mortgages, insurance; along with more complex products such as business lending and complex mortgages.
The focus of this role is on managing a portfolio of existing customer relationships and be the first point of contact for all new opportunities and be responsible for proactively growing BOI`s `wallet` share of its` existing customers; with a particular focus on delivering mortgage growth which is a key priority for our business. This role is also focussed on proactively growing market share in both the business and personal segments by increasing our volume of new to bank customers.
Business Performance - Activity
Relationship - Customer & Community
Risk & Operations
Capability & People
Essential Skills & Experience:
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.
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Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
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