Dublin | Ireland
Purpose of the Role:
This is a key role within Distribution Channels, reporting to the Head of Consumer Digital Channels. The Product Owner is a core member of the team and should quickly build up a deep understanding of our secure channels product (365 online and mobile app). The PO will manage and deliver a number of initiatives including customer enhancements, regulatory compliance, risk, complaint mitigants and operational initiatives ensuring the channels support both customer and business objectives.
They must have a clear perspective on what`s required to achieve the right commercial outcomes for the business and ensure that stakeholders are kept fully up to date and expectations are managed. The Product Owner must be very pragmatic, be a proven deliverer ideally with channel/product and project management experience. From time to time, the PO will be required to work within delivery squads translating the customer and business needs to the team including development and test colleagues and empower the team to achieve the best outcome for the project.
An excellent communicator, the PO will work with colleagues across a number of areas including Retail, IT@BOI, Contact Centre, Marketing amongst others, to develop innovative, cost efficient solutions to business and/or customer challenges.
Leadership & People Management:
Risk & Compliance:
Successful candidate will be at their best when they have:
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
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