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Programme Manager


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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Programme Manager

Dublin, Ireland | Permanent | Full time

Programme Manager

  • Dublin, Ireland
  • Full time

Description of business unit

Our ambition is to deliver flexible, scalable, and simple technology that is secure that engages and enables our customers, colleagues and communities to thrive.

Purpose of the Role

The Programme Manager is responsible for the delivery of major change programmes, from initiation to closure, to meet defined business and technical objectives within agreed time, cost and quality standards.

Key Accountabilities

Governance Monitoring and Control

  • Establish and maintain an appropriate programme governance structure and effective communication processes
  • Ensure an appropriate programme management framework is in place, setting out the reporting, control and escalation mechanisms
  • Ensure programme management approach is in line with the approved Bank standard methodology or approach
  • Manage programme issues, risks, dependencies and change control within agreed processes to ensure delivery of programme results within the agreed programme scope
  • Ensure that the Bank of Ireland investment approval and review process is followed and be responsive to the recommendations of any health check /programme reviews
  • Manage the programme budget on behalf of the Executive Sponsor, monitoring and reporting the costs against the delivered and realised benefits
  • Programme Initiation
  • Confirm the scope of a proposed programme, and clearly define the objectives of the programme
  • Ensure the required allocation of resources, skills and expertise is secured from Change Delivery Services for the programme (and its constituent work streams or projects)
  • Ensure estimates are robust and in line with industry standards
  • Programme Execution and Delivery
  • Plan the programme and monitor its overall progress, resolving issues, initiating corrective action as appropriate and referring major issues upwards to the Change Delivery Manager as necessary
  • Co-ordinate and foster teamwork within the programme
  • Manage the knowledge and skills transfer within the programme
  • Manage the operational activities of vendors, where appropriate i.e. providing guidance, checking invoices, internal cross charging and confirming / signing-off deliverables
  • Ensure programme delivery is coherent with the overall programme objectives and related business strategy
  • Manage both the dependencies and the interfaces between constituent projects and work streams
  • Establish an effective relationship with relevant partners to coordinate delivery of the technical solution(s)
  • Manage programme deliverables and ensure that all programme deliverables are to the appropriate levels of quality, on time and within budget, in accordance with the programme plan
  • Be responsible for the Quality Assurance and the overall integrity of the programme and specialist standards as appropriate
  • Ensure that solutions are ready to be transitioned to the production environment, involving Technology Services throughout the programme to manage service design and the release of any changes into the production environment
  • Stakeholder Management
  • Ensure effective communication with all stakeholders to the programme
  • 3rd Party Relationships: Responsible for managing and monitoring performance & relationship of 3rd party partners and suppliers supporting delivery of projects
  • Risk and Compliance
  • Maintain & monitor standards, controls, processes and solutions, to minimise business and IT risk
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards
  • Management Support
  • Live and support Group culture, values and behaviours
  • Positive and proactive participation within the team and active collaboration with colleagues across Group Technology & Customer Solutions and the Group

What is the opportunity

Opportunity to play a part in the newly established change function, driving the delivery of projects across the Banks change portfolio.

Essential Qualifications

Formal Project / Programme Management Qualification (e.g. PMP)

Essential Skills & Experience

Candidates must have

  • Minimum 15+years' experience at Senior Project/Programme Management experience, ideally in the Bank sector
  • Demonstrated delivery of multi-year, complex programmes of delivery encompassing all elements of change
  • Leadership of large dispersed teams, partner organisations (both on and offshore) as well as the ability to manage teams working remotely
  • Proven experience in developing and maintain relationships with senior managers, project teams and particularly third-party service providers.
  • Experience of being able to articulate strategic requirements into appropriate and deliverable solutions

Desirable Qualifications, Skills & Experience

  • Experience in the delivery of Technology projects including infrastructure programmes, preferably within the financial services industry.
  • Exposure to capital markets in previous programme management role

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our commitment to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements. We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in Ireland with the primary office location within the Dublin area to which travel will be required for in person collaboration. Exact frequency to be agreed with manager.

Key Competencies

  • Customer Focused - Leader
  • Manage Risk - Leader
  • Accountable - Leader
  • One Group, one team - Leader
  • Champion Transformation - Leader

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: May 10, 2021

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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