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Project Manager


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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Project Manager

Dublin, Ireland | Permanent | Full time

Project Manager

  • Dublin, Ireland
  • Full time

Division Description

Group Technology & Customer Solutions comprises a number of key business areas: Group Customer Origination & Fulfilment, Group Customer Services, Group Services, IT@BOI, Group Information Security, Risk Management Support and the Group Portfolio Office. These businesses are supported by HR and Finance partners

Description of business unit

Our ambition is to deliver flexible, scalable, and simple technology that is secure that engages and enables our customers, colleagues and communities to thrive.

Purpose of the Role

The Project Manager is responsible for planning, managing and delivering projects, from initiation to close, which meet agreed business and technical objectives within time, cost and quality standards.

Key Accountabilities

Governance Monitoring and Control

  • Maintain an appropriate project governance structure and effective communication processes
  • Follow the Banks standard project management framework, setting out the reporting, control and escalation mechanisms and incorporating the necessary internal approval mechanisms as required
  • Manage project issues, risks, dependencies and change control within agreed processes, and update Business Case accordingly, to ensure delivery of project results within the agreed scope
  • Ensure that the Bank of Ireland investment approval and review process is followed and be responsive to recommendations of any health check /project reviews
  • Manage the project budget on behalf of the Executive Sponsor, monitoring and reporting the costs against the delivered and realised benefits
  • Provide the necessary reports on project status to Delivery SupportProject Initiation
  • Confirm the scope of a proposed project, and clearly define the objectives of the project
  • Collate all information and produce and maintain the Project Documentation and Project Plans and agree these with associated Steering Committee
  • Ensure robust standards are in place and in line with bank standards

Project Execution and Delivery

  • Monitor the overall project progress, resolving issues, initiating corrective action and referring major issues upwards to the Programme Manager / Change Delivery Manager as appropriate
  • Co-ordinate and foster teamwork and manage the knowledge and skills transfer within the project
  • Manage the operational activities of partners
  • Ensure robust estimates are in place and in line with industry standards
  • Manage project deliverables and ensure that all project deliverables are to the appropriate levels of quality, on time and within budget, in accordance with the project plan and coherent with the overall project objectives and related business strategy
  • Be responsible for the Quality Assurance and the overall integrity of the project
  • Where appropriate, maintain oversight and approval on the user acceptance testing deliverables - approach, scope, sign-off criteria etc. and ensure completion of Operational Acceptance Testing activities
  • Ensure that solutions are ready to be transitioned to production, involving Technology Services throughout the project to manage service design and the release of any changes into production
  • Ensure the relevant Release Management activities are performed where appropriate including tracking software changes, linking to the correct versions, producing documentation and procedures associated with the running, support and maintenance of any new / updated systems in the production environment
  • Communicate with all stakeholders and develop the change management/training plan for the business
  • Prepare Project Closure report and follow up on any recommendations required

Risk and Compliance

  • Maintain & monitor standards, controls, processes and solutions, to minimise business and IT risk
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards

Management Support

  • Live and support Group culture, values and behaviours
  • Positive and proactive participation within the team and active collaboration with colleagues across IT@BoI, Group Manufacturing and Group as appropriate

What is the opportunity

We are seeking talented Project Managers to work across a wide range of projects and programmes.

Given the planned level of IT transformation, the successful candidates will also have the opportunity to bring their skills to help create and shape the new functions and ways-of-working into the future.

Essential Qualifications

  • Relevant third level qualification / certification or equivalent experience

Essential Skills & Experience


We are seeking candidates with deep experience across a number of specific areas:

  • Delivery of complex technology infrastructure projects across a multi-vendor environment
  • Delivery of regulatory and compliance projects within the financial services industry
  • Knowledge and experience of the Capital Markets environment
  • Proven track record in delivering complex, wide ranging projects in a timely manner
  • Strong knowledge of Financial Services
  • In-depth knowledge of project processes, software development cycle, Bank technical architecture, development, compliance, regulatory and implementation standards
  • Proven ability to engage with, and leverage, partners to deliver the project
  • Strong familiarity with quality management concepts and their application


  • Project Management
  • Business Acumen
  • Stakeholder/Relationship Management
  • IT process and organisation
  • Testing Process and Methodologies

Desirable Qualifications, Skills & Experience

  • Project Management qualification (PMP, PRINCE II)
  • Project Management certifications (Agile, Scrummaster etc)
  • c10 years project delivery experience

Key Competencies

  • Customer Focused - People Manager
  • One Group, one team - People Manager
  • Agile - People Manager
  • Accountable - People Manager
  • Manage Risk - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: Oct 31, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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