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Project Manager


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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Project Manager

Dublin, Republic of Ireland | Permanent | Full time

Project Manager

  • Dublin, Republic of Ireland
  • Full time
  • Closing date: Sep 29 2021 at 01:00 IST

Description of business unit:

Our ambition is to deliver flexible, scalable, and simple technology that is secure that engages and enables our customers, colleagues and communities to thrive.

Purpose of the Role:

The Programme Manager within the Payments & Cards Change Portfolio is responsible for the delivery of major change programmes, from initiation to closure, to meet defined business and technical objectives within agreed time, cost and quality standards.

What is the opportunity?

We are seeking talented Project Managers to work across a wide range of projects and programmes.

Given the planned level of IT transformation, the successful candidates will also have the opportunity to bring their skills to help create and shape the new functions and ways-of-working into the future.

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our dedication to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements.

We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in Republic of Ireland with the primary office location as Dublin to which travel will be required for in person collaboration. Exact frequency to be agreed with manager.

Key Accountabilities:

  • Build and maintain an appropriate programme and project governance structure and effective communication processes
  • Follow the appropriate programme and project management framework is in place, completing all vital reporting, control and escalation mechanisms
  • Lead programme issues, risks, dependencies and change control within agreed processes to ensure delivery of programme results within the agreed programme scope
  • Lead the programme budget, monitoring and reporting the costs against the delivered and realised benefits
  • Confirm the scope of a proposed programme/projects, and clearly define the objectives of the programme/project
  • Ensure the required allocation of resources, skills and expertise is secured
  • Programme Execution and Delivery
  • Plan the programme/project and monitor its overall progress, resolving issues, initiating corrective action as appropriate and referring major issues upwards as necessary
  • Lead the knowledge and skills transfer within the programme/project
  • Lead the operational activities of internal teams, partners, third parties, where appropriate i.e. providing mentorship, checking invoices, internal cross charging and confirming / signing-off deliverables
  • Ensure programme/project delivery is coherent with the overall programme objectives and related business strategy
  • Ensure that all decisions are made with a customer focused lens
  • Ensure effective communication with all partners to the programme
  • Lead both the dependencies and the interfaces between constituent projects and workstreams
  • Build an effective relationship with relevant partners to coordinate delivery of the technical solution(s)
  • Lead specific programme/project deliverables that you are accountable for and ensure that all programme deliverables are to the appropriate levels of quality, on time and within budget, in accordance with the programme plan
  • Ensure that business readiness preparation is complete to ensure successful transitioning to live customer and colleague environment
  • Robust maintenance of all programme documentation/registers and management of suitable governance fora Risk and Compliance
  • Constant challenge of approach to ensure risk and controls of solutions are outstanding
  • Transparent reporting on all risk, issues and mitigating actions
  • Maintain & monitor standards, controls, processes and solutions, to minimise business and all risks
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards
  • Live and support Group culture, values and behaviours
  • Positive and proactive participation within the team and active collaboration with Group colleagues

Essential Experience:

  • Consistent track record of delivering business value from programmes as senior PM and through large scale change management
  • Experience of delivering technical and business projects and solutions in the financial services sector
  • Experience of delivering strategic customer change initiatives in retail banking sector
  • Experience in using agile methodologies
  • Consistent track record in delivering large scale efficiency programmes via process improvement/simplification

Essential Skills:

  • Strong knowledge of Financial Services
  • Detailed knowledge of Payment processing, Payment schemes and Regulations is needed
  • Programme and Project Management
  • Partner/Relationship Management
  • IT Process and Organisation
  • Testing Process and Methodology
  • Risk & Compliance Management
  • Customer improvement
  • Proven track record to engage with, and leverage, partners to deliver programmes and projects
  • Strong familiarity with quality management concepts and their application

Desirable Qualifications, Skills & Experience:

  • Relevant third level qualification / certification
  • Ideally a formal Project Management qualification (Prince 2, PMP etc.)
  • Experience (c.5+ years) of delivering change projects
  • Knowledge of financial services.
  • Knowledge of technology an advantage - think 'technically literate'

Key Competencies

  • Customer Focused - People Manager
  • One Group, one team - People Manager
  • Agile - People Manager
  • Accountable - People Manager
  • Manage Risk - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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