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Project Manager


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We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Project Manager

Dublin, Republic of Ireland | Permanent | Full time

Project Manager

  • Dublin, Republic of Ireland
  • Full time
  • Closing date: Sep 30 2021 at 01:00 IST

Description of business unit:

Our ambition is to deliver flexible, scalable, and simple technology that is secure that engages and enables our customers, colleagues and communities to thrive.

Purpose of the Role:

The Project Manager is responsible for planning, leading and delivering projects, from initiation to close, which meet agreed business and technical objectives within time, cost and quality standards.

What is the opportunity?

We are seeking talented Project Managers to work across a wide range of projects and programmes.

Given the planned level of IT transformation, the successful candidates will also have the opportunity to bring their skills to help create and shape the new functions and ways-of-working into the future.

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our commitment to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements.

We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and [a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in Republic of Ireland with the primary office location as Dublin to which travel will be required for in person teamwork. Exact frequency to be agreed with manager.

Key Accountabilities:

Governance Monitoring and Control

  • Maintain an appropriate project governance structure and effective communication processes
  • Follow the Banks standard project management framework, setting out the reporting, control and escalation mechanisms and incorporating the necessary internal approval mechanisms as the need arises
  • Lead project issues, risks, dependencies and change control within agreed processes, and update Business Case accordingly, to ensure delivery of project results within the agreed scope
  • Ensure that the Bank of Ireland investment approval and review process is followed and be responsive to recommendations of any health check /project reviews
  • Lead the project budget on behalf of the Executive Sponsor, monitoring and reporting the costs against the delivered and realised benefits
  • Provide the necessary reports on project status to Delivery Support

Project Initiation

  • Confirm the scope of a proposed project, and clearly define the objectives of the project
  • Collate all information and produce and maintain the Project Documentation and Project Plans and agree these with associated Steering Committee
  • Ensure robust standards are in place and in line with bank standards

Project Execution and Delivery

  • Monitor the overall project progress, resolving issues, initiating corrective action and referring major issues upwards to the Programme Manager / Change Delivery Manager as appropriate
  • Co-ordinate and develop teamwork and lead the knowledge and skills transfer within the project
  • Lead the operational activities of partners
  • Ensure robust estimates are in place and in line with industry standards
  • Lead project deliverables and ensure that all project deliverables are to the appropriate levels of quality, on time and within budget, in accordance with the project plan and coherent with the overall project objectives and related business strategy
  • Be responsible for the Quality Assurance and the overall integrity of the project
  • Where appropriate, maintain oversight and approval on the user acceptance testing deliverables - approach, scope, sign-off criteria etc. and ensure completion of Operational Acceptance Testing activities
  • Ensure that solutions are ready to be transitioned to production, involving Technology Services throughout the project to lead service design and the release of any changes into production
  • Ensure the relevant Release Management activities are performed where appropriate including tracking software changes, linking to the accurate versions, producing documentation and procedures associated with the running, support and maintenance of any new / updated systems in the production environment
  • Connect with all partners and develop the change management/training plan for the business
  • Prepare Project Closure report and follow up on any recommendations required

Risk and Compliance

  • Maintain & monitor standards, controls, processes and solutions, to minimise business and IT risk
  • Ensure full compliance with all Group, Legal and Regulatory requirements and standards

Management Support

  • Live and support Group culture, values and behaviours
  • Positive and proactive participation within the team and active collaboration with colleagues across IT@BoI, Group Manufacturing and Group as appropriate

Essential Qualifications:


  • 3-5 years' experience operating in a Project Management role, specifically within Electronic Payments
  • Strong knowledge of Financial Services
  • Knowledge of Payment processing, Payment schemes and Regulations
  • Consistent track record in delivering complex, wide ranging projects in a timely manner
  • In-depth knowledge of project processes, software development cycle, Bank technical architecture, development, compliance, regulatory and implementation standards
  • Proven track record to engage with, and leverage, partners to deliver the project
  • Strong familiarity with quality management concepts and their application


  • Project Management
  • Business Acumen
  • Partner/Relationship Management
  • IT process and organisation
  • Testing Process and Methodologies
  • Relevant third level qualification / certification

Desirable Qualifications, Skills & Experience:

  • Relevant third level qualification / certification
  • Project Management qualification (PMP, PRINCE II etc.)
  • Project Management certifications (Agile, Scrum master etc.)
  • Experience (c.5+ years) of delivering change projects

Key Competencies

  • Customer Focused - People Manager
  • One Group, one team - People Manager
  • Agile - People Manager
  • Accountable - People Manager
  • Manage Risk - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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