Person, Face, Finger, Beard

Sales Administration Team Lead

Huntingdon

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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Sales Administration Team Lead

Huntingdon, Cambridgeshire, United Kingdom | Permanent | Full time

Sales Administration Team Lead

  • Huntingdon, Cambridgeshire, United Kingdom
  • Full time
  • Closing on: Dec 8 2021

Description of Business Unit

Marshall Leasing is owned by Northridge Finance and is a fleet management and leasing business within the top-25 Contract Hire companies in the UK.

Our purpose is to enable our Customers, Colleagues and Communities to thrive through a range of customized finance and service-based products designed for B2B customers drawing on our integrity, innovation and a passion for making a difference in our customer's lives. Our success relies upon our ability to design and deliver customized solutions to complex requirements.

Purpose of the Role

You will provide professional and timely support to the Customer Service team, taking ownership for monitoring and completion of key administrative processes to meet fast paced customer expectations and internal MI.

Key Accountabilities

  • Lead all aspects of the sales administration function, including day-day supervision of Sales Administrator.
  • Build on new and existing relationships with suppliers.
  • Negotiate and update system-based supplier discounts and other fixed cost.
  • Work closely with the Sales and Risk teams control and deliver on contract rewrite, extension and S&LB opportunities.
  • Provide accurate and timely reportage to support departmental activities.
  • Provide accurate and timely Management Information to the wider business, including Northridge Finance and the Bank.
  • Supervise and ensure timely completion of all sales administration procedures.
  • Provide support to Customer Service Director
  • Continually review all policies and procedures to improve efficiency.

What is the opportunity?

This is an exciting new role within a collaborative and diverse team where you will be responsible for reshaping and delivering enhanced support to the Customer Service department. Working closely with the Customer Service Director this is an ideal opportunity to build on your career to-date and experience a broader commercial understanding of the business and improve your capabilities.

Working at Bank of Ireland doesn't have to mean working in an office to have an impact. Our commitment to enabling colleagues to thrive means that depending on role type you can have choice and flexibility in where you work and live, subject to your role, customer needs and our requirements. We have a hybrid working model, with home, agile hub and office based options available. We will always list a primary location which can be where you go for in person collaboration, and a location where you can best perform your role.

Please note you must live in the jurisdiction for the business to which you are contracted.

This job can be done anywhere in UK with the primary office location as Huntingdon to which travel may be required for in person collaboration. Exact frequency to be agreed with line manager.

Essential Qualifications

N/A

Essential Skills & Experience

  • Shown experience in a busy sales-based operation.
  • Microsoft Office (Outlook, Word, Excel & Powerpoint) capability - minimum intermediary level but ideally advanced level (Formulae, VLook-up and pivot tables) in Excel.
  • Strong customer service focus with the ability to build and maintain professional relationships.
  • Proven problem solving skills.
  • An ability to work to timeframe and manage challenging priorities.

Desirable Qualifications, Skills & Experience

Vehicle Leasing/Rental or Motor Trade experience.

Desire to progress career through professional development.

Key Competencies

  • Customer Focused - Self
  • One Group, one team - Self
  • Agile - Self
  • Accountable - Self
  • Amplify Capability - Self

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.

 

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