Bristol | England | United Kingdom
Description of Business Unit
Direct Sales aims to enhance and support an emerging multichannel proposition across consumer banking. To support the achievement of our key strategic goal and develop our banking business in Great Britain and Northern Ireland.
Retail UK sales and customer acquisition growth is underpinned by our established banking subsidiary, BOI (UK) plc and our strong relationship with Post Office Money and the AA.Direct Sales play an integral role in maximising revenue and loyalty at the same time as offering customers choice and convenience through a broad product range across mortgages and banking products
Banking Direct handle both inbound and outbound sales enquiries with a constant customer focus for a range of financial services products. The area is subject to full regulatory oversight and individuals must be prepared to multi-skill across teams and product areas. The job purposes is to provide high standards of customer service to Banking customers and own the delivery within full compliance to Banking Conduct of Business rules, whilst robustly adhering to Training & Competency (T&C), conduct, telephony and business standards (FACE).
Achieve sales targets and consistently remain compliant
-Previous experience of working within a team within the banking industry
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce
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