Northern Ireland | United Kingdom
Description of business unit
There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digital world. This transformation builds on our long standing tradition of being the trusted bank of choice for many customers. Our focus now is ensuring we address the needs of our customers in today`s digitally focused and time challenged environment.
Our branches, embedded in the local community, are complemented by our online, mobile and phone banking services. Our people are the key to our success both today and in the future. A number of vacancies have arisen in our local branches as members of our team move on to other exciting roles within Bank of Ireland. We want you to join our front line branch banking team!
Purpose of role
As the first point of contact for our branch customers, you will provide a professional, friendly and efficient service, both face to face and on the telephone.
You will support customers by identifying and recommending appropriate product & service options ensuring customers are at the heart of everything we do
You will be an advocate for Bank of Ireland both internally and externally within the local community, supporting our purpose to be the leading partnership bank;
What we offer:-
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce
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Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
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