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Scrum Master


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Think outside the box

We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!

Ways of Working

At Bank of Ireland we are changing.  We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role.  For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.

Inclusion & Diversity

At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.

Scrum Master

Dublin, Ireland | Permanent | Full time

Scrum Master

  • Dublin, Ireland
  • Full time

Description of business unit

Group Technology & Customer Solutions comprises a number of key business areas: Group Payments & BCM, Group Information Security, Group Change, Group IT & Procurement, Group Data Office, Group Information Security, Risk Management Support and the Group Portfolio Office. These businesses are supported by HR and Finance partners

Purpose of the Role

The Digital Scrum Master is responsible for leading functional agile squads to deliver priority digital outcomes. These initiatives are high priority change initiatives for Bank of Ireland Group. The successful candidate will lead the squads with product owners through the iterative agile delivery lifecycle, to meet defined business and technical objectives within agreed time, cost and quality standards.

Key Accountabilities

  • Work collaboratively with the Digital Program Manager, Product Owner and squad members to ensure an agreed backlog of requirements is available for the development team.
  • Work closely with cross functional teams to ensure requirements are designed, built and delivered in a fast-paced business environment.
  • Coach team in agile best practices and strategies to improve squad's performance against agreed KPIs.
  • Develop and maintain strong working relationships with key business stakeholders.
  • Facilitate scrum ceremonies, including sprint planning, daily stand ups, sprint retrospectives and team-based release planning.
  • Ensure all artefacts are maintained and meet standards.
  • Facilitate estimation of delivery effort to drive squad prioritisation planning.
  • Leverage project management experience to ensure planning, prioritisation and delivery standards are maintained.
  • Mentor and coach all team members in Agile (Scrum/Kanban), practices, rules and our tooling (Confluence, Jira and Clarity).
  • Own issues and remove impediments to the squads' progress and escalate issues in a timely manner for resolution.

What is the opportunity

This is an opportunity to lead and develop within a digital environment. The squads are focused on delivering continuously great customer outcomes within a fast-paced environment. Successful candidates will gain exposure to leading technology and best practice processes while delivering for Ireland's leading bank.

Essential Qualifications

Scrum master certified

Essential Skills & Experience

  • Experience working on delivering technical outcomes within financial services
  • Proven ability to lead cross functional squads of technical and business resources
  • Advanced knowledge of JIRA and Confluence
  • At least 5 years' experience working as a scrum master
  • At least 5 years' experience working as a project manager within a regulated industry
  • Ability to handle multiple squads simultaneously
  • Good communication skills

Key Competencies

  • Customer Focused - People Manager
  • Agile - People Manager
  • Champion Transformation - People Manager
  • One Group, one team - People Manager
  • Accountable - People Manager

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Closing date: Nov 29, 2020

Apply now

Our application form takes just minutes to complete. If you have any questions about our application, you can contact our recruitment team directly.


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