We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!
At Bank of Ireland we are changing. We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role. For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.
At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.
Dublin, Ireland | Permanent | Full time
Full time | Dublin | Ireland
Led by the recently appointed Chief Marketing Officer, we are creating Group Marketing function which will develop a strong brand for Bank of Ireland, shaping and delivering a differentiated position for the Bank in the markets in which we operate. This will enable us to shape and deliver on our purpose to enable customers, colleagues and communities to thrive and to build the National Champion Bank in Ireland.
The Group Marketing function will be underpinned by the following strategic imperatives designed to transform the Bank of Ireland brand: Customer planning across business under one group brand strategy and agreed brand pillar priorities, Deep brand & customer insight, Consistent & compelling customer communication across all touchpoints, Data driven marketing, Customer experience insight & innovation design, Integrated Technology transformation, Robust Marketing spend effectiveness & governance.
Description of business unit
The Group Customer Analytics team sits within the Group Marketing function and supports our customers, colleagues and partners across Ireland, UK and Internationally.
In a changing market environment, where customer expectations continue to grow and there is an increasing demand for more personalised customer experiences, Customer Analytics is leading the charge to enable and deliver this personalised experience through data analytics and the application of machine learning and artificial intelligence. To deliver on this vision the Customer Analytics team leverage internal and external data and apply data analytics, machine learning and visualisation techniques to maximise the value of this data and deliver positive outcomes for our customers. The complex challenges the team faces means there is considerable opportunity for team members to grow and develop both their technical and non-technical skills to achieve their full potential at Bank of Ireland.
Purpose of the Role
The purpose of this role is to play a lead technical role in a team responsible for the development of analytical solutions to deliver enhanced customer experience and actionable data insights based on data analysis. The types of projects involved in achieving this vision include leading the development of recommendation engines, building and deploying predictive models and the commercial activation of business insights. This role will include leading data science projects from a technical point of view, as well as providing technical leadership to data scientists in the development of such projects.
What is the opportunity
This is an exciting opportunity to take a senior positionon atalented data science team to solve complex problemsfocused on delivering an enhanced customer experience for our customers.
Third Level qualification, in Maths, Computer Science, Statistics, Economics, Machine Learning, Analytics or an equivalent quantitative field.
Essential Skills & Experience
Desirable Qualifications, Skills & Experience
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
Our Competency model provides clarity to all colleagues on what's needed to deliver success and to achieve our Purpose – to enable our customers, our colleagues and communities to thrive. The competencies form a core part of our assessment process in recruitment...
Follow our path to leading the industry in creating a digital first environment.
New jobs are coming on stream all the time, so sign up to be notified as soon as they are advertised.
|IT Service Continuity Manager||4||P - Professional Specialism||Permanent||Customer Focused - People Manager||One Group, one team - People Manager||Accountable - People Manager||Amplify Capability - People Manager||Manage Risk - People Manager||20984||Dublin||Dublin||Ireland||Dublin, Ireland||IT, Digital and Analytics||Description of business unit The Service Design team, within Technology Services, comprises of Availability, Capacity, IT Service Continuity Management (ITSCM) and Business Continuity Management (BCM). The team focus is on the critical IT Service...|
|Head of Service||5||M - Managerial / Leadership||Permanent||Customer Focused - Leader||One Group, one team - Leader||Agile - Leader||Accountable - Leader||Manage Risk - People Manager||20168||Dublin||Dublin||Ireland||Dublin, Ireland||IT, Digital and Analytics||Description of business unit As a Head of Service you will be part of the extended Technology Services leadership team and will work closely with the other members of the leadership team to develop and define policies and strategies for the functi...|
|IT Support Analyst||3||P - Professional Specialism||Permanent||Customer Focused - People Manager||One Group, one team - People Manager||Accountable - Self||Champion Transformation - Self||Manage Risk - Self||20716||Belfast||Belfast||United Kingdom||Belfast, United Kingdom||IT, Digital and Analytics||Description of business unit The Northridge Finance IT team are part of Group Technology& Customer Solutions area within Bank of Ireland and are responsible for the full end-to-end support of a wide range of applications used by Northridge st...|
|Analytics Manager||3||P - Professional Specialism||Permanent||Amplify Capability - People Manager||Accountable - Self||Champion Transformation - People Manager||Manage Risk - People Manager||Agile - People Manager||21064||Dublin||Dublin||Ireland||Dublin, Ireland||IT, Digital and Analytics||Description of Business Unit: The Data Solutions & Analytics function was set up in September 2018 to enable Group Internal Audit to drive further independent insight and opinion through the provision of data driven products and capabilities. ...|
Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
© 2020 Bank of Ireland