Kilkenny | Ireland
The Business Sales Team processes loan and overdraft applications for Small Business and Agri customers over the phone.
It is a new and growing channel and the Small Business & Agri Direct Lending Advisor roles will suit ambitious and motivated individuals who are looking to work in a professional, dynamic and fast paced environment.
Manage all stages of the loan application process for Small Business & Agri customers over the phone.
Be a key member of the Small Business & Agri Lending Direct team and collaborate with colleagues to deliver a seamless, integrated and excellent service.
Obtain all relevant credit information efficiently to enable sound decisioning in relation to lending applications.
Evaluate the credit information provided and submit applications with recommendation to Credit Underwriters.
Keep up to date with credit policy, regulatory, operational and administrative procedures for your role and ensure compliance with all regulatory requirements in all customer interactions.
Provide team support and coaching to less experienced colleagues on an ongoing basis.
This is an MCC role.
QFA is the preferred qualification however candidates with APA Loans and APA Savings, Regulationsand Investments will meet the MCC requirementsfor this role.
Strong track record in preparing and submitting high quality credit applications and at least one year`s experience in Business and/or Agri Lending.
Strong telephone and verbal communication skills.
Candidates should also have significant experience in face to face or telephony lending.
Strong customer focus and proven commitment to customer excellence standards at all times with the ability to engage small business owners and farmers in a collaborative conversation about their finances.
Proven track record in Regulatory and Operational requirements.
Ability to act on one`s own initiative.
Self motivated and energetic with drive and enthusiasm.
Ability to work under time constraints and deliver to required deadlines.
Please note: A rotational shift pattern operates in Business Sales, currently between 8am and 8pm Monday to Saturday.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
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