People, Person, Couch, Furniture

Telesales Agent


Telesales Agent

Belfast | Northern Ireland | United Kingdom

NIIB Group Ltd. trading as Northridge Finance is part of the Bank of Ireland UK PLC and specialises in providing personal and commercial asset finance products across the UK.

As part of Bank of Ireland UK, Northridge supports its goal to be the leading partnership bank, providing simple, flexible, accessible financial services and products to UK customers, both directly and through partnerships with trusted and respected UK brands and intermediaries.

Our successful approach to partnership is helping to make us to be distinctive in the marketplace and challenge the big UK retail banks, by offering consumers a genuine and accessible alternative that they can trust.

Key Responsibilities:

Work effectively as part of a team to ensure delivery of excellent customer outcomes

Maximize sales opportunities

Achieve sales targets to include Volume, non funds based Income and Contribution

Carry out focussed telephone canvassing on specific customer base

Maintain high quality standards in terms of credit applications and supporting documentation

Adhere to compliance regulations

Essential skills & experience:

  • Proficient in Microsoft Office applications (including Word and Excel)
  • Minimum 6 months previous sales experience.
  • Proven evidence of good written and oral communication skills
  • Demonstrate ability to prioritise workloads and meet deadlines.
  • Flexibility and adaptability with regard to work and working hour
  • Minimum education 5 GCSE`s at Grade C or above to include Maths& English(or equivalent)

Desirable Skills & Eperience:

  • Knowledge of Consumer Credit Act, FCA Regulations and Lending Standard Code, Data Protection & Money Laundering Procedures
  • Effective negotiating skills
  • Good awareness / keen interest in motor vehicle / model types

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: Nov 23, 2017

Unfortunately we are unable to process applications at this time due to maintenance. This is expected to last until 6am Monday 20th November. If you leave your details with us here we will contact you informing you when we are live again. Thank you for your patience.

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