People, Person, Couch, Furniture

Training & Competence Risk Officer


Training & Competence Risk Officer

Bristol | England | United Kingdom

This role can be based in either Bristol or Belfast

At Bank of Ireland UK, our purpose is to be the leading partnership bank, providing simple, flexible, accessible financial services and products to UK customers, both directly and through partnerships with trusted, respected UK brands and intermediaries. We partner with two of the most trusted brands in the UK, and these partnerships have enabled us to widen our propositions and products, strengthen our relationships with existing customers as well as attract new ones. In Northern Ireland, we operate a full service retail and commercial branch network with 28 branches. Our successful Bank of Ireland for Intermediaries mortgage business has established strong partnerships with some of the largest mortgage intermediary networks in the UK. We also have a very successful car and asset finance business, which operates in Northern Ireland and Great Britain, under the Northridge Finance brand. Our successful approach to partnership is helping to make us to be distinctive in the marketplace, and challenge the big UK retail banks, by offering consumers a genuine and accessible alternative that they can trust.

Consumer Banking UK is part of Retail UK and the UK Risk Partner Team performs a "first line of defence" role across Consumer Banking UK. This role forms part of the Risk Partner unit which provides advice and guidance to the various business units on managing their risks, including escalating risk and control issues to senior management.

Purpose of role:

Proactively engage with key stakeholders to provide contemporary business-focused compliance & risk expertise. Providing timely guidance on all matters relating to compliance & risk. Includes input on projects and new business development as required.

Key Responsibilities:

Attend (and chair where required) relationship and governance meetings, providing compliance and risk counsel, opinion and advice as required.

Provide regulatory sign off on non-financial promotional literature and business unit procedures. Ensure the business completes a risk assessment to identify T&C, Customer & Conduct, Operational and Reputational risk for all `change` initiatives.

Striving to improve standards, ensure adherence to relevant legislation, regulations and codes of practice. Identify and recommend improvement initiatives to existing procedures and activity across Business Units.

Build and maintain positive relationships with key stakeholders within the Business and the wider risk community to ensure appropriate co-ordination and delivery of compliance and risk services. Develop their understanding of compliance and risk accountabilities and ensure compliant behaviour.

Complete assurance testing to determine the effectiveness of controls and / or compliance with obligations within individual Consumer Banking business units.

Report and escalate issues as required, identifying areas for improvement and making appropriate recommendations to mitigate risks.

Support the Business to implement identified improvements providing guidance on all matters relating to regulatory compliance.

Ensure appropriate records are created and maintained to provide a clear audit trail of activity undertaken and decisions made including regulatory sign-off of business documents and procedures.

Produce relevant, accurate, timely MI and input into Risk Team reports.

Essential Skills & Experience:

3 years financial services regulatory experience

  • Experience of dealing with complex problems
  • Conduct Risk - understanding of the implication and impact your role an activities have on customers to ensure fair outcome for all customers
  • Able to communicate effectively with people at all levels of the organisation, both verbally and in writing
  • Sound understand of the regulatory regimes governing Retail UK
  • Ability to analyse and interpret Regulatory documentation
  • Commercial and organisational awareness
  • Requirement to travel throughout England and Ireland.

Minimum education requirement:

5 GCSE grade C or above including Maths & English (or equivalent)

Desirable qualifications, skills & experience:

Full Certificate in Mortgage Practice (or equivalent) and / or Diploma in Governance, Risk and Compliance

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce

Closing date: Jan 26, 2018
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