We know that sometimes people can be put off applying for a job if they think they can't tick every box, but if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!
At Bank of Ireland we are changing. We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Varying degrees of optionality apply depending on the role. For more detailed information on this role, please contact us, or let us know your preferred working arrangements when you apply.
At the heart of our purpose is our commitment to Inclusion & Diversity: To foster an inclusive working environment where all colleagues are enabled to reach their full potential. We are working to develop a more inclusive and diverse environment, supported by the development of our Employee Support Networks.
Cork, Ireland | Permanent | Full time
In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it!
The key focus of this position, is to provide a highly professional, friendly and outstanding service to our business and personal customers. You will be a visible presence on the branch floor, delivering a more personal customer experience.
Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This relentless focus on the customer is underpinned by our dedication to delivering a differentiated customer experience through the development of a series of service and channel improvements. With the customer experience underpinning everything we do, it is critical we hire talent that recognises its importance.
Engage with customers to deliver a professional, efficient and friendly Customer Service to Business and Personal customers
We have a number of excellent career opportunities across our Branch Network in Cork City. Working in a frontline role & as part of a diverse team you will have the opportunity to work closely with our personal & business customers. This is also an excellent position that will enable you to build your career with Bank of Ireland where you will be given the necessary tools to enable your Colleagues, Communities and Customers to thrive.
Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification.
QFA desireable but not essential.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.
If you are a financial advisor or would like to become one in the future, chances are the QFA exams are on your radar. Industry recognised, QFA is widely considered as the benchmark professional designation for those working within financial services and banking in Ireland. We are committed to the professionalization of our people and will support you in obtaining your QFA.
Our Competency model provides clarity to all colleagues on what's needed to deliver success and to achieve our Purpose – to enable our customers, our colleagues and communities to thrive. The competencies form a core part of our assessment process in recruitment...
Thank you for sending this job.
Follow our path to leading the industry in creating a digital first environment.
New jobs are coming on stream all the time, so sign up to be notified as soon as they are advertised.
|Finance Analyst Accounting Information Services||2||P - Professional Specialism||Permanent||Agile - Self||Accountable - Self||One Group, one team - People Manager||Customer Focused - Self||Manage Risk - Self||23823||Dublin||Dublin||Republic of Ireland||Dublin, Republic of Ireland||Finance and Accounting||Division Description The Finance & Accounting Division is made up of a number of core finance teams both at business unit and Group level. We perform a key management and control function in ensuring all Group financial and management reportin...|
|Mortgage Consultant - Non Advice||1||S - Customer Relationship / Customer Management||Permanent||One Group, one team - Self||Customer Focused - Self||Accountable - Self||Champion Transformation - Self||Amplify Capability - Self||24156||Bristol||England||United Kingdom||Bristol, England, United Kingdom||Bank of Ireland UK||Description of Business Unit Mortgages Direct, as part of Sales strives to improve and support an emerging multichannel proposition across consumer banking. Mortgage sales and customer acquisition growth is underpinned by our established banking s...|
|Bank at Work Advisor||2||S - Customer Relationship / Customer Management||Permanent||Customer Focused - Self||One Group, one team - Self||Accountable - Self||Agile - Self||Manage Risk - Self||23752||Dublin||Dublin||Republic of Ireland||Dublin, Republic of Ireland||Customer and Relationship Management||Description of business unit Bank of Ireland offers an enhanced banking service and wealth proposition designed to make life easier for our most valued Customers. Our Premier and Business customers in particular have a dedicated Senior Advisor ava...|
|Divisional Financial Controller Retail Ireland||5||P - Professional Specialism||Permanent||Customer Focused - Leader||One Group, one team - Leader||Manage Risk - Leader||Accountable - Leader||Amplify Capability - Leader||24131||Dublin||Dublin||Republic of Ireland||Dublin, Republic of Ireland||Finance and Accounting||Division Description The Finance & Accounting Division is made up of a number of core finance teams both at business unit and Group level. We perform a key management and control function in ensuring all Group financial and management reportin...|
|Vice President Leveraged Acquisition Finance||3||S - Customer Relationship / Customer Management||Permanent||Customer Focused - Self||Accountable - Self||Manage Risk - Self||Champion Transformation - Self||Agile - Self||24159||United States||United States||Corporate Banking and Treasury Services||Description of business unit The Corporate & Treasury Division provides a range of lending products, derivatives and other banking services to major corporations and financial institutions from its offices in Ireland, the UK and the US. The D...|
Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
© 2021 Bank of Ireland
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.