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Youth Advisor - Dublin South

Dublin

Youth Advisor - Dublin South

Dublin | Ireland

Bank of Ireland's ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through our Advisor

Working closely with our Local Schools and embedding the Back to School programme in these locations, working closely with the Community Banking Leader to develop and grow this networks.

Purpose of the Role:

This role is key to contributing to the team's success by meeting with the local schools and supporting the students in the area with our youth Offerings.

Also, this role plays a key role in supporting the business development activities in the team (e.g. supporting event management, securing customer meetings, proactive customer calls, etc.).

The Opportunity:

To work within a Dynamic Team in Dun Laoghaire Rathdown area, working closely with the Community Banking Leader and the Youth Programme in running our schools offerings. Working within our communities to supporting our youth proposition and presenting the programme to classroom of students must be a self-starter with clear communication and the ability to engage with our students and teachers alike.

Key Accountabilities:

  • Provide quality service to customers in each interaction
  • Play a key role in ensuring that Bank of Ireland is the leading provider in the local market
  • Ensure familiarity with bank's sales process
  • Proactive recognition and referral of new business and sales via Sales Excellence
  • Provide team support on an on-going basis
  • Proactively participate in all team sessions where required
  • Keep up to date and manage regulatory, operational and administrative procedures
  • Maintain CPD requirements per regulatory obligations
  • Ensure compliance with all regulatory requirements in all customer interactions

Essential Qualifications:

  • Minimum of 5 passes (minimum Grade D) in Ordinary Level Leaving Certificate subjects, including Maths and English, or equivalent or superseding qualification.

Essential Skills and Experience:

  • Strong customer focus and a proven commitment to the customer excellence standards at all times
  • Proven track record in Regulatory and Operational requirements
  • Proven track record in identification of Sales Leads and Referrals
  • Self-motivated with demonstrated drive and enthusiasm
  • Ability to present to a team of students

Desirable Qualifications, Skills and Experience:

  • QFA or APA Loans, Regulations, Savings & Investments
  • Presentation skills
  • Public Speaking skills
  • Excellent Rapport

Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Closing date: May 02, 2019
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