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Bank of Ireland UK is the Partnership Bank. Our strategy is to build strong, mutually beneficial partnerships with brands and businesses whose vision and customer ethos we share. By working closely with our partners we provide them with the simple, flexible products they need to grow and develop their presence in financial services.

Working in partnership is core to our DNA – It’s how we think and the way we work, behave and deliver.

As we continue to grow in the UK market we are looking for motivated individuals who would relish the opportunity to be an integral part of a dynamic team.

We are putting customers at the heart of everything we do - understanding their needs, providing clear, affordable and value-for-money products, backed up by a friendly, efficient and relevant service.

Our unique business model offers a fantastic opportunity to gain exposure to the full breadth of our activities, as well as developing strong relationships with our strategic partners.

We are extremely interested in hearing from people with the following skill sets and capabilities:

  • Customer Advocacy / Proposition Development
  • Digital / Omni-channel Development
  • Strategic Planning / Financial / Commercial Analysis
  • Risk Management
  • Project management
  • Retail Banking products experience

Current Opportunities

Technical Delivery Manager 3 P - Professional Specialism Permanent Customer Focused - People Manager One Group, one team - People Manager Agile - People Manager Accountable - People Manager Manage Risk - People Manager Bank of Ireland Hybrid IT Operations 29065 Bristol England United Kingdom Bristol, England, United Kingdom Bank of Ireland UK What is the opportunity? This is a fantastic opportunity be a key member of our UK Application Development Team at an exciting time supporting our UK Mortgage business colleagues deliver on a multi-million pound transformation programme. The Techn... Full time
Complaints Handler 1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Manage Risk - Self Accountable - Self Bank of Ireland Hybrid Operations 29160 Bristol England United Kingdom Bristol, England, United Kingdom Bank of Ireland UK What is the opportunity? To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wr... Full time
Mortgage Administrator 1 B - Business & Customer Support Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Champion Transformation - Self Bank of Ireland Hybrid Administration 29850 Bristol England United Kingdom Bristol, England, United Kingdom Customer and Relationship Management What is the opportunity? An opportunity to develop customer service & administration. You will form part of an energetic and friendly department with opportunities to learn new skills which may help you to progress your career within the Bank of I... Full time
Arrears Case Consultant 1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Manage Risk - Self Accountable - Self Bank of Ireland Hybrid Arrears Management 29874 Bristol England United Kingdom Bristol, England, United Kingdom Bank of Ireland UK What is the opportunity Our purpose is to enable our customers, colleagues and communities to thrive. In this role, you will have the opportunity to make a real difference to customers who are in financial difficulty. You will receive training and... Full time

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From school to work

For years, Bank of Ireland staff have volunteered at Merchants Academy school now two former pupils have gone from the school to work at the bank.

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"Understandably, influencing and aligning the many stakeholders can definitely be challenging, but it ensures my day is anything but boring."

Julia Quatresols

Head of the UK Commercial Model Management Function

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