The Debt Management function in Bank of Ireland is responsible for the management of customers in financial difficulty. We deal with customers who have emerging financial difficulties and/or vulnerabilities, right through the entire collections cycle.

We listen to and understand our customers, always aiming to serve them brilliantly. Working collaboratively we keep an open mind and can-do attitude to find tailored solutions to our customer's challenging situations, whilst minimising losses to the Bank.

Our purpose is to enable our customers, colleagues and communities to thrive. We offer roles that will give you the opportunity to make a real difference to customers who are in financial difficulty.

We provide training and ongoing support to our colleagues, ensuring they have the tools needed to be successful. We are in the middle of an exciting period of transformation, creating huge opportunities for all of our colleagues in their careers.