People, Person, Classroom, Computer, Electronics, LCD Screen, Laptop, Pc

Direct Channels

Customer Service and Sales

What is the opportunity?

Direct Channels is defined by our customers. They have chosen us to help support their futures. We always remember that our goals are to help build theirs. As an Advisor in Direct Channels, you will assist our customers on a range of consumer banking products including:


Personal & Business Current Accounts


Insurance Products


Deposits and Investments


Personal Loand / Credit Cards / Overdrafts


Car Finance



Current Opportunities in Direct Channels

Have a read of the job descriptions below and then, if you believe that a role in Direct Channels with Bank of Ireland is the right move for you, you can apply right from the page.

Direct Mortgage Specialist - Tallaght / Kilkenny 1 S - Customer Relationship / Customer Management Permanent Full time Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sales via inbound and outbound phone lines and online applications. It manages all direct sales for new and existing customers for Bank of Ireland. Purpo...

What do I need?



A great personality with an ability to positively engage with customers and a commitment to customer service excellence


Minimum level 5 leaving certificate with Maths and English, or equivalent


Some positions may require professional qualifications or accreditations (e.g. QFA/APA) as outlined in the job advert

Where are the roles?

 Bank of Ireland Direct Sales is located in Tallaght in Dublin, and in Loughboy in Kilkenny. See the maps below for exact locations.

What do I get?



Grow your experience

Opportunity to broaden and deepen your knowledge on consumer banking products


Personal Development

We will support your ongoing development through our online training portal, Learningzone, and a range of in-house training offerings


Professional training

Support for further education through the Institute of Banking e.g. Professional Banker, Chartered Banker


Drive your career

With a team of over 11,000 strong, we're one of Ireland's largest employers with great opportunities to progress your career


A fun place to work

Sports and Social clubs, our Be At Your Best wellbeing programme and a range of gaming and recreational areas all in a casual work environment

Where do I go?



Wealth Management Roles


People Management Roles


Specialist Advisor Roles


Capability & Training Roles


Mobile Advisor Roles


Opportunities across Bank of Ireland

Logo, Trademark, Brochure, Flyer, Poster

Keep in touch!

If you like what you've seen here, but aren't quite ready to apply, we would still love to hear from you! Get in touch by entering your email below to keep up to date with similar roles.

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