What does a day in New Ireland Assurance look like?

I am a Team Leader  with Group AVCs (Additional Voluntary Contributions), which is part of the corporate pensions department within New Ireland Assurance. I started in Bank of Ireland in 2006, in retail banking and moved to New Ireland Assurance in 2009.

My day consists of managing a team of 7 people, ensuring we meet our deadlines and promises and that our AVC pension clients are happy with the service we provide them at all times.

What's the best thing about your job?

The best thing about my job is when my team receive positive feedback from a client or advisor channel saying we've done a good job. You can't beat that feeling!

What challenges you in your job?

I don't feel there are any negatives about my role. Some days can be more challenging than others but I'm one that thrives on a challenge!

What gets you up in the morning?

What gets me up in the morning is a sense of wanting to continuously accomplish things each day and to keep learning. I really enjoy my job so this helps me to get up too!