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Apprenticeship opportunity


An apprenticeship with Bank of Ireland isn’t just another job, it’s a fantastic opportunity to earn as you learn while starting your career within banking.

We are teaming up with Ulster University, Belfast, to give our colleagues the opportunity to complete a fully funded degree:
BSc - Leading on Customer Operations, which is aligned with the future and current skills required to progress your career within Financial Services.

What are our current apprenticeship colleagues saying?

"I joined Bank of Ireland through the Apprenticeship Program in conjunction with Ulster University. Before the Apprenticeship Program I had started a traditional university degree but soon realised that it may not be relevant in the current climate. Joining Bank of Ireland was the best decision I have made, this Program allows me to gain full time work experience in financial services along with a relevant BSc Honours Degree. My confidence has grown and I have developed new skills all whilst being supported by a great employer."


Sean Harkin, Customer Team
NI Branch Banking

"Taking part in this apprenticeship program has been invaluable to me as a Customer Service Advisor. It has encouraged me to explore the processes the bank uses which will benefit me when I want to further my career within BOI. It has given me the opportunity to learn from colleagues at various levels and career stages throughout the organisation. As a mother of 3 young children, the support the bank has given to me to continue my studies and achieve a 3rd level qualification is brilliant and has helped me incredibly as I’m earning and learning."


Alyson Little,  Customer Service Advisor
NI Branch Banking

What are we looking for?


We are looking for people who are passionate about customer service, and who strive to demonstrate a high standard of service in every customer interaction.

This role is perfect for self-motivated individuals with the necessary drive to combine self-directed learning while working full time to attain a degree. If you enjoy talking to people, working in a busy team environment and are ambitious in progressing your career, we would love to hear from you.

Current Vacancies with Apprenticeship Opportunities

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