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Bank of Ireland Competencies

The Bank of Ireland Group Competency model provides clarity on what is required to deliver success and to achieve Bank of Ireland's Purpose – to enable our customers, our colleagues and communities to thrive. There are seven competencies which are a core part of how we operate as a Bank. These competencies provide consistency for everyone on performance expectations, whether you're a Leader, People Manager or an Individual Contributor.


How are the Competencies used?

The Group Competency Model is the foundation of the Recruitment and Selection processes in Bank of Ireland. When you apply for a vacant role in Bank of Ireland you may interact with the competencies in a number of ways:

  • You will see the competencies for advertised role listed on each job ad
  • Any online assessments you may partake in have been designed to support our group competency model
  • The competency questions you are asked at interview are designed to assess a candidates suitability for a position with Bank of Ireland based on the behaviours underpinning our Group Competencies.

Read more about our competencies

Each of our seven competencies is underpinned by relevant behaviours that 'bring the competency to life'. There are clearly-defined behaviours that outline expectations for Leaders, People Managers and Individual Contributors. Click the icons to get an understanding of the relevant behaviours under each competency.