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Customer and Relationship Management

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The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.

To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.


 

Retirement Claims Administrator Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Our Retirement Claims teams are part of the Claims Area in New Ireland Assurance. We have two Retirement Claims teams each with 13 team members including a team leader. The Claims area has 70 staff members and 7 teams who look after our 500,000 po...
Encashment Administrator Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Our Encashment team are part of the Claims Area in New Ireland Assurance. The team has 9 team members including a team leader. The Claims area has 70 staff members and 7 teams who look after our 500,000 policyholders when they reach the later stag...
Premier Advisor - Dublin South Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers an enhanced banking service and wealth proposition designed to make life easier for our most valued Customers. Our Premier and Business customers in particular have a dedicated Senior Adviser available to discuss all of thei...
Welcome Advisor Cork Cork Ireland Cork, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Community Banking Leader Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Private Client Manager Wicklow Ireland Wicklow, Ireland Customer and Relationship Management BOI Wealth Distribution comprises 3 market segments: Private, Premier and Mainstream. Customers within the Private segment will be provided with a single point of contact - Private Client Manager - across Investment Management, Retirement Planning...
Direct Service Advisors Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management In Direct Channels our ongoing focus is to ensure we address and meet the needs of our customers in a digital world - our customers are our number 1 priority. We have a great team working with us in the business who are key in looking after the ne...
Mortgage Specialist – Dublin South Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Small Business & Agri Direct Lending Advisor Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management The Business Sales Team processes loan and overdraft applications for Small Business & Agri customers over the phone It is a new and growing channel and the Small Business & Agri Direct Lending Advisor roles will suit ambitious and motivat...
Mobile Mortgage Manager Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Mobile Mortgage Managers are expected to achieve ambitious new mortgage business targets by meeting customers in the market for mortgages, carefully reviewing their financial needs and by recommending mortgage solutions suitable or appropriate to ...
Mobile Mortgage Manager Cork Cork Ireland Cork, Ireland Customer and Relationship Management Mobile Mortgage Managers are expected to achieve ambitious new mortgage business targets by meeting customers in the market for mortgages, carefully reviewing their financial needs and by recommending mortgage solutions suitable or appropriate to ...
Customer Service Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A subsidiary of the Bank of Ireland Group, New Ireland Assurance was the first wholly Irish owned life assurance company to transact business in Ireland. With a market share of 20% we are one of Ireland`s leading life assurance providers and look ...
Welcome Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Direct Sales Advisors - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digital world. This trans...
Mortgage Specialist - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...
Mortgage Specialist - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...
Direct Sales Advisors - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management Direct Sales Advisor There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digi...

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See the stories from
people in Customer & 
Relationship Management


 

People, Person
"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."

Mary-Beth O'Sullivan
Digital Customer Advisor

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People, Person, Lighting, Blouse, Clothing
"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"

Ali Vaughan
Customer Advisor

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People, Person, Portrait, Selfie
"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."

Malay Bose
Business Advisor

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