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Customer and Relationship Management

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The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.

To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.

 

Broker Account Associate 2 B - Business & Customer Support Permanent Customer Focused - Self Champion Transformation - Self Accountable - Self One Group, one team - Self Agile - Self Bank of Ireland Hybrid 26637 Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Description of business unit The Broker Account Associate is fundamental to support the service led Bank of Ireland Broker proposition (The Mortgage Store). The role holder will be the key point of contact on all non-sales related broker queries. ...
Product Specialist - Governance - Home Buying 2 P - Professional Specialism Permanent One Group, one team - Self Agile - Self Champion Transformation - Self Customer Focused - Self Manage Risk - People Manager Bank of Ireland Hybrid 25871 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans in the Republic of Ireland, to include all aspects of mortgage markets, risk profile, ...
Mortgage Case Manager 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self Accountable - Self Amplify Capability - Self Manage Risk - Self One Group, one team - Self Bank of Ireland Hybrid 26831 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans in the Republic of Ireland, to include all aspects of mortgage markets, risk profile, ...
Premier Mortgage Specialist - Louth 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite 26778 Louth Ireland Louth, Ireland Customer and Relationship Management Description of Business Unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a diffe...
Mortgage Specialist - Direct Mortgages 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Hybrid 26521 Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Description of business unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our w...
Mortgage Case Manager 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self Accountable - Self Amplify Capability - Self Manage Risk - Self One Group, one team - Self Bank of Ireland Hybrid 26976 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management Please note, this role can be carried out remotely, from any location in Republic of Ireland. Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgag...
Broker Support Specialist 2 B - Business & Customer Support Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Hybrid 26291 Republic of Ireland Republic of Ireland Customer and Relationship Management Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans in the Republic of Ireland, to include all aspects of mortgage markets, risk profile, ...
Mortgage Specialist - North Wicklow 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Accountable - Self Agile - Self Manage Risk - Self Bank of Ireland Onsite 26732 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management Description Of Business Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our w...
Mortgage Specialist - South Kildare 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite 27240 Kildare Ireland Kildare, Ireland Customer and Relationship Management Description Of Business Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our w...
Mortgage Specialist 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite 27168 Republic of Ireland Republic of Ireland Customer and Relationship Management Description of business unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives....
Business Advisor - Dun Laoghaire 2 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Accountable - Self Agile - Self Manage Risk - Self Bank of Ireland Onsite 27034 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management Description of the Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our work i...
Welcome Advisor 1 S - Customer Relationship / Customer Management Temporary - Specified Purpose Customer Focused - Self One Group, one team - Self Manage Risk - Self Accountable - Self Champion Transformation - Self Bank of Ireland Onsite 27183 Donegal Ireland Donegal, Ireland Customer and Relationship Management Description of business unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference ...
Welcome Advisor - Navan - 6-month contract 1 S - Customer Relationship / Customer Management Temporary - Fixed Term Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite 26889 Meath County Meath Ireland Meath, County Meath, Ireland Customer and Relationship Management Description of Business Unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference ...
Business Advisor - 12-month contract - Dublin South 2 S - Customer Relationship / Customer Management Temporary - Fixed Term Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite 25501 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland Customer and Relationship Management Description of the Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our work i...
Welcome Advisor - North Wicklow 1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite 26777 Wicklow Ireland Wicklow, Ireland Customer and Relationship Management Description of Business Unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference ...
Mortgage Service Specialist 1 B - Business & Customer Support Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Hybrid 26587 Republic of Ireland Republic of Ireland Customer and Relationship Management Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans, to include all aspects of mortgage markets, risk profile, returns, costs, fulfilment,...

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See the stories from people in Customer &  Relationship Management

 

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"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."

Mary-Beth O'Sullivan

Digital Customer Advisor

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"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"

Ali Vaughan

Customer Advisor

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"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."

Malay Bose

Business Advisor

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