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Customer and Relationship Management

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The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.

To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.


 

Customer and Campaign Lead 3 S - Customer Relationship / Customer Management Permanent Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland Insurance Services (BIIS) currently distributes General Insurance products, including Home, Motor and Travel via the Branch Network, directly via the Call Centre and online. While maintaining recent growth trends, we aim to fundame...
Premier Advisor - Co. Donegal 2 S - Customer Relationship / Customer Management Permanent Full time County Donegal Ireland County Donegal, Ireland Customer and Relationship Management Bank of Ireland offers an enhanced banking service and wealth proposition designed to make life easier for our most valued Customers. Our Premier and Business customers in particular have a dedicated Senior Adviser available to discuss all of thei...
Business Relationship Manager - South Dublin 3 M - Managerial / Leadership Permanent Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Business Advisor - Cork City 2 S - Customer Relationship / Customer Management Permanent Full time Cork Cork Ireland Cork, Ireland Customer and Relationship Management The Business Advisor position is an important role within Cork City. The opportunity is to deliver across numerous areas not limited to business performance, community, business development, people and customer. Our purpose is to enable our Custom...
Welcome Advisor - North Kildare 1 S - Customer Relationship / Customer Management Permanent Full time Kildare Ireland Kildare, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Ou...
Welcome Advisor - Donegal 1 S - Customer Relationship / Customer Management Permanent Full time County Donegal Ireland County Donegal, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Ou...
Existing Business Administrator 1 B - Business & Customer Support Permanent Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A subsidiary of the Bank of Ireland Group, New Ireland Assurance was the first wholly Irish owned life assurance company to transact business in Ireland. We are one of Ireland's leading life assurance providers and look after over half a million p...
Mobile Mortgage Manager 3 S - Customer Relationship / Customer Management Permanent Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Mobile Mortgage Manager Team are a vital self-generating mortgage distribution are of Bank of Ireland's Distribution Channel. Part of Mobile Sales Force we are committed to ensuring our customers feel the difference when they interact with us. Thi...
Welcome Advisor - Galway 1 S - Customer Relationship / Customer Management Permanent Full time Galway Galway Ireland Galway, Ireland Customer and Relationship Management Purpose of the role: The key focus of the role is to provide a highly professional, friendly and best in class service to our business and personal customers. You will be a visible presence on the branch floor, delivering a more personal customer ...
Welcome Advisor - Cork 1 S - Customer Relationship / Customer Management Temporary - Fixed Term Full time Cork Cork Ireland Cork, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Ou...
Direct Mortgage Specialist - Tallaght/ Kilkenny 1 S - Customer Relationship / Customer Management Permanent Full time Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sales via inbound and outbound phone lines and online applications. It manages all direct sales for new and existing customers for Bank of Ireland. Purpo...
Direct Lending Advisor - Tallaght/ Kilkenny 1 S - Customer Relationship / Customer Management Permanent Full time Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management There's never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digital world. This trans...
Welcome Advisor - Westmeath/Longford 1 S - Customer Relationship / Customer Management Temporary - Fixed Term Full time Westmeath Westmeath Ireland Westmeath, Ireland Customer and Relationship Management Band of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches across ROI, we are the largest provider of financial services in the country. Our branches are compl...
Customer Relationship Team Lead - Dublin South 2 S - Customer Relationship / Customer Management Permanent Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland's ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Welcome Advisor - Dublin North 1 S - Customer Relationship / Customer Management Temporary - Fixed Term Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Ou...
Welcome Advisor - Dublin South 1 S - Customer Relationship / Customer Management Temporary - Fixed Term Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Ou...
Welcome Advisor - Dublin Central 1 S - Customer Relationship / Customer Management Temporary - Fixed Term Full time Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Ou...

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See the stories from
people in Customer & 
Relationship Management


 

People, Person
"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."

Mary-Beth O'Sullivan
Digital Customer Advisor

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People, Person, Lighting, Blouse, Clothing
"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"

Ali Vaughan
Customer Advisor

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People, Person, Portrait, Selfie
"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."

Malay Bose
Business Advisor

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