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Customer and Relationship Management

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The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.

To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.

 

Welcome Advisor - Connaught/ Ulster Connaught Connaught Ireland Connaught, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Welcome Advisor - Leinster Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Welcome Advisor - Munster Ireland Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Business Advisor - Munster Ireland Ireland Customer and Relationship Management Key Responsibilities Identifying Customers` present and future financial needs through undertaking quality Financial Needs Analysis and using appropriate sales processes and techniques. Proactive recognition and referral of new business and sales...
Welcome Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Advisor - Customer Connaught Connaught Ireland Connaught, Ireland Customer and Relationship Management Key Responsibilities Identifying Customers` present and future financial needs through undertaking quality Financial Needs Analysis and using appropriate sales processes and techniques. Proactive recognition and referral of new business and sales...
Premier Advisor - Leinster Ireland Ireland Customer and Relationship Management Key Responsibilities Identifying Customers` present and future financial needs through undertaking quality Financial Needs Analysis and using appropriate sales processes and techniques. Proactive recognition and referral of new business and sales...
Senior Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Key Responsibilities Identifying Customers` present and future financial needs through undertaking quality Financial Needs Analysis and using appropriate sales processes and techniques. Proactive recognition and referral of new business and sales...
Enterprise & Community Manager Ireland Ireland Customer and Relationship Management Enterprise & Community Manager Description of the business unit The Bank of Ireland Enterprise & Innovation Team is responsible for the support and delivery of programmes and events that enable business growth in the communities we live an...
Small Business and Agri Direct Lending Advisor Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management The Business Sales Team processes loan and overdraft applications for Small Business and Agri customers over the phone. It is a new and growing channel and the Small Business & Agri Direct Lending Advisor roles will suit ambitious and motivate...
Direct Sales Advisors - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Direct Sales Advisor There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digi...
Mortgage Specialist - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...
Mortgage Specialist - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...
Direct Sales Advisors - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management Direct Sales Advisor There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digi...
Small Business and Agri Direct Lending Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management The Business Sales Team processes loan and overdraft applications for Small Business and Agri customers over the phone. It is a new and growing channel and the Small Business & Agri Direct Lending Advisor roles will suit ambitious and motivate...
Community Enterprise Leader - Dublin West Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...

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See the stories from
people in Customer & 
Relationship Management

 

People, Person
"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."

Mary-Beth O'Sullivan
Digital Customer Advisor

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People, Person, Lighting, Blouse, Clothing
"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"

Ali Vaughan
Customer Advisor

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People, Person, Portrait, Selfie
"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."

Malay Bose
Business Advisor

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Hear more about the Customer and Relationship Management community in Bank of Ireland

At Bank of Ireland, our staff are out and about in the community, engaging directly with our customers, both personal and business. We attend talks and local community events, as well as attending, sponsoring and even running national events to promote SME business in Ireland. Leave your details with us below to keep up to date with our blogs and video content that show just how and why we do this. Below is just a sample of the content you will get access to!

Enterprise Towns 2015

As part of Bank of Ireland's Enterprise Town Initiative 2015, Mountrath, held two days of activities in support of local business and community. Here's a taster of Bank of Ireland's Enterprise Towns programme.

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