The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.
To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.
Broker Account Associate | 2 | B - Business & Customer Support | Permanent | Customer Focused - Self | Champion Transformation - Self | Accountable - Self | One Group, one team - Self | Agile - Self | Bank of Ireland | Hybrid | 26637 | Leinster | Leinster | Ireland | Leinster, Ireland | Customer and Relationship Management | Description of business unit The Broker Account Associate is fundamental to support the service led Bank of Ireland Broker proposition (The Mortgage Store). The role holder will be the key point of contact on all non-sales related broker queries. ... | ||
Product Specialist - Governance - Home Buying | 2 | P - Professional Specialism | Permanent | One Group, one team - Self | Agile - Self | Champion Transformation - Self | Customer Focused - Self | Manage Risk - People Manager | Bank of Ireland | Hybrid | 25871 | Dublin | Dublin | Republic of Ireland | Dublin, Republic of Ireland | Customer and Relationship Management | Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans in the Republic of Ireland, to include all aspects of mortgage markets, risk profile, ... | ||
Mortgage Case Manager | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | Accountable - Self | Amplify Capability - Self | Manage Risk - Self | One Group, one team - Self | Bank of Ireland | Hybrid | 26831 | Dublin | Dublin | Republic of Ireland | Dublin, Republic of Ireland | Customer and Relationship Management | Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans in the Republic of Ireland, to include all aspects of mortgage markets, risk profile, ... | ||
Premier Mortgage Specialist - Louth | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Onsite | 26778 | Louth | Ireland | Louth, Ireland | Customer and Relationship Management | Description of Business Unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a diffe... | |||
Mortgage Specialist - Direct Mortgages | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Hybrid | 26521 | Leinster | Leinster | Ireland | Leinster, Ireland | Customer and Relationship Management | Description of business unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our w... | ||
Mortgage Case Manager | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | Accountable - Self | Amplify Capability - Self | Manage Risk - Self | One Group, one team - Self | Bank of Ireland | Hybrid | 26976 | Dublin | Dublin | Republic of Ireland | Dublin, Republic of Ireland | Customer and Relationship Management | Please note, this role can be carried out remotely, from any location in Republic of Ireland. Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgag... | ||
Broker Support Specialist | 2 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Hybrid | 26291 | Republic of Ireland | Republic of Ireland | Customer and Relationship Management | Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans in the Republic of Ireland, to include all aspects of mortgage markets, risk profile, ... | ||||
Mortgage Specialist - North Wicklow | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Agile - Self | Manage Risk - Self | Bank of Ireland | Onsite | 26732 | Dublin | Dublin | Republic of Ireland | Dublin, Republic of Ireland | Customer and Relationship Management | Description Of Business Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our w... | ||
Mortgage Specialist - South Kildare | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Onsite | 27240 | Kildare | Ireland | Kildare, Ireland | Customer and Relationship Management | Description Of Business Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our w... | |||
Mortgage Specialist | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Onsite | 27168 | Republic of Ireland | Republic of Ireland | Customer and Relationship Management | Description of business unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives.... | ||||
Business Advisor - Dun Laoghaire | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Agile - Self | Manage Risk - Self | Bank of Ireland | Onsite | 27034 | Dublin | Dublin | Republic of Ireland | Dublin, Republic of Ireland | Customer and Relationship Management | Description of the Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our work i... | ||
Welcome Advisor | 1 | S - Customer Relationship / Customer Management | Temporary - Specified Purpose | Customer Focused - Self | One Group, one team - Self | Manage Risk - Self | Accountable - Self | Champion Transformation - Self | Bank of Ireland | Onsite | 27183 | Donegal | Ireland | Donegal, Ireland | Customer and Relationship Management | Description of business unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference ... | |||
Welcome Advisor - Navan - 6-month contract | 1 | S - Customer Relationship / Customer Management | Temporary - Fixed Term | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Onsite | 26889 | Meath | County Meath | Ireland | Meath, County Meath, Ireland | Customer and Relationship Management | Description of Business Unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference ... | ||
Business Advisor - 12-month contract - Dublin South | 2 | S - Customer Relationship / Customer Management | Temporary - Fixed Term | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Onsite | 25501 | Dublin | Dublin | Republic of Ireland | Dublin, Republic of Ireland | Customer and Relationship Management | Description of the Unit Our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference in customers' lives. Our work i... | ||
Welcome Advisor - North Wicklow | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Onsite | 26777 | Wicklow | Ireland | Wicklow, Ireland | Customer and Relationship Management | Description of Business Unit In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our integrity, determination, innovation and the passion we have for making a difference ... | |||
Mortgage Service Specialist | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | Bank of Ireland | Hybrid | 26587 | Republic of Ireland | Republic of Ireland | Customer and Relationship Management | Description of Business Unit Home Buying sits within Retail Ireland and is responsible for the development and implementation of the strategy for mortgage loans, to include all aspects of mortgage markets, risk profile, returns, costs, fulfilment,... |
We have new roles coming on-stream all the time. Sign up for Job Alerts and be the first to know.
Thank you
"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."
Digital Customer Advisor
"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"
Customer Advisor
"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."
Business Advisor
To see more content from the Customer and Relationship Management community in Bank of Ireland, please enter your email below and we will be sure to keep in touch.
Thank you
Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.
Bank of Ireland uses cookies to improve your browsing experience and to provide advertising which we believe may be of interest to you. We need to use some cookies to enable our website to operate while other cookies improve the performance and functionality of our website. We (and our advertising service providers) also use other targeted advertising cookies on this website and other websites to provide personalised advertising which is relevant to you. By clicking “I Accept” you agree to the use of all cookies. You can find out more about the different types of cookies we use and manage your cookie settings on this website by clicking "Manage Cookie Settings". To find out more about how we use cookies, please read our cookies policy.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance.