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Customer and Relationship Management

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The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.

To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.


 

Events Manager Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management An opportunity has arisen for an Event Manager to join the Bank of Ireland Dublin North Team. Tasks will include responsibility and ownership of the County events planner and engaging and supporting the Community Enterprise Leads to host successfu...
Community Enterprise Leader - Dublin North Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Welcome Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A number of exciting vacancies have arisen within Branch Banking Dublin North, Dublin City and Dublin South. The vacancies are customer facing, primarily in frontline Customer Service roles. These vacancies have arisen as our team members moves on...
Small Business & Agri Lending Advisor Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management The Business Sales Team processes loan and overdraft applications for Small Business & Agri customers over the phone. It is a new and growing channel and the Small Business & Agri Direct Lending Advisor roles will suit ambitious and motiv...
Small Business & Agri Lending Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management The Business Sales Team processes loan and overdraft applications for Small Business & Agri customers over the phone. It is a new and growing channel and the Small Business & Agri Direct Lending Advisor roles will suit ambitious and motiv...
Mortgage Administrator Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management 12 Month Contract Mortgages Role, Based in Baggot Plaza, Upper Baggot Street This purpose of this role is tocontribute to a best-in-classcustomer service offering for mortgage applicants between approval and drawdown and mortgage customer during t...
Mortgage Specialist - Branch Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Bank at Work Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Community Banking Leader Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Customer Advisor - Branch Banking Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Senior Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland offers an enhanced banking service and wealth proposition designed to make life easier for our most valued Customers. Our Premier and Business customers in particular have a dedicated Senior Adviser available to discuss all of thei...
Mobile Mortgage Manager Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Customers First Here in Bank of Ireland we are committed to ensuring that our customers feel the difference when they interact with us. This relentless focus on the customer is underpinned by our commitment to delivering a differentiated customer ...
Welcome Advisor Meath County Meath Ireland Meath, County Meath, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Welcome Advisor Kildare Ireland Kildare, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Mortgage Specialist - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management Direct Mortgage Specialist There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changin...
Direct Sales Advisors Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management Direct Sales Advisors There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing di...
Direct Sales Advisors Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Direct Sales Advisors There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing di...
Mortgage Specialist - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...

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See the stories from
people in Customer & 
Relationship Management


 

People, Person
"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."

Mary-Beth O'Sullivan
Digital Customer Advisor

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People, Person, Lighting, Blouse, Clothing
"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"

Ali Vaughan
Customer Advisor

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People, Person, Portrait, Selfie
"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."

Malay Bose
Business Advisor

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Hear more about the Customer and Relationship Management community in Bank of Ireland

At Bank of Ireland, our staff are out and about in the community, engaging directly with our customers, both personal and business. We attend talks and local community events, as well as attending, sponsoring and even running national events to promote SME business in Ireland. Leave your details with us below to keep up to date with our blogs and video content that show just how and why we do this. Below is just a sample of the content you will get access to!

Enterprise Towns 2015

As part of Bank of Ireland's Enterprise Town Initiative 2015, Mountrath, held two days of activities in support of local business and community. Here's a taster of Bank of Ireland's Enterprise Towns programme.

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