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Customer and Relationship Management

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The customer is at the heart of everything we do, and while we have structured our business into different customer segments our customer philosophy remains the same. Whether we interact face to face, over the phone or online our ambition is that each customer whether personal or business feels valued and listened to every time they interact with us.

To achieve this goal we are always looking for bright, ambitious people that want to make a difference by helping others. If you are a people person who enjoys building relationships and feel you can help us to continue to offer innovative customer service we would love to hear from you.


 

Mortgage Specialist - Dublin South Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Youth Advisor - Dublin South Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Purpose of the Role: The primary purpose of this role is to lead, motivate and manage a high quality service to schools, teachers and youth customers. Contributing to the results of the county will be vital, all the while ensuring a high level of ...
SMELA (Small, Medium Enterprise Lending Advisor) Kerry Kerry Ireland Kerry, Ireland Customer and Relationship Management SMELA (Small, Medium Enterprise Lending Advisor), based in Kerry Purpose Business Development: Drive the development of a high value and high quality lending book in the Small Business/Agri segment across assigned geographical region (county or c...
Welcome Advisor-Cork City Cork Cork Ireland Cork, Ireland Customer and Relationship Management 6 Month Contract Role Initially In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a di...
Senior Advisor Kildare Ireland Kildare, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Welcome Advisor-Offaly Offaly Offaly Ireland Offaly, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Customer Relationship Team Lead Cork Cork Ireland Cork, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Welcome Advisor Kildare Ireland Kildare, Ireland Customer and Relationship Management 6 Month Contract Roles Initially In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a d...
Welcome Advisor Clare Ireland Clare, Ireland Customer and Relationship Management 6 Month Contract Roles Initially In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a d...
Business Relationship Manager Mayo Mayo Ireland Mayo, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Customer Advisor - South Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Bank of Ireland`s ethos is to put the Customer at the centre of everything we do. We strive to consistently deliver this ethos through a relentless focus on relationship management and delivery of an integrated enhanced customer offering through o...
Community Banking Leader - University of Limerick Cluster Limerick Limerick Ireland Limerick, Ireland Customer and Relationship Management Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ireland, we are the largest provider of financial servi...
Senior Advisor - Carlow/Kilkenny Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Reporting to the Community Banking Lead the succesful candidate will: Identifying Customers` present and future financial needs through undertaking quality Financial Needs Analysis and using appropriate sales processes and techniques. Proactive r...
Welcome Advisor - Laois Laois Laois Ireland Laois, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Business Advisor - Clonakilty Cork Cork Ireland Cork, Ireland Customer and Relationship Management The role of Senior Business Advisor is to enable SME customers and communities of West Cork to thrive. A key member of the leadership team in West Cork. West Cork is a key market for SME customers. This role is to enable these customers to thrive ...
Part- Time Customer Service Advisor - Tallaght Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Do you have previous customer service experience and looking to start an exciting career in financial services? We have opportunities for customer service advisors to join our growing team in our contact centre in Tallaght. There`s never been a mo...
Community Enterprise Lead Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management Purpose of the Role: Recognised as a leading financial services professional advocating for customers and enabling business and local communities to thrive and ultimately develop business and increase market share; a strong brand advocate and lead...
Part-Time Welcome Advisor - Dublin City Centre Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Part-Time Welcome Advisor - Dublin South Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Part-Time Welcome Advisor - Dublin North Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management In Distribution Channels, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers` lives. Ou...
Wealth New Business Administrator Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management BOI Wealth Distribution comprises 3 market segments: Private, Premier and Mainstream. Customers within the Private Segment will be provided with a single point of contact - Private Client Managers across Investment Managements, Retirement Planning...
Customer Service Advisor - Tallaght Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management Do you have previous customer service experience and looking to start an exciting career in financial services? We have opportunities for customer service advisors to join our growing team in our contact centre in Tallaght. There`s never been a mo...
Customer Service Advisor Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A subsidiary of the Bank of Ireland Group, New Ireland Assurance was the first wholly Irish owned life assurance company to transact business in Ireland. With a market share of 20% we are one of Ireland`s leading life assurance providers and look ...
Welcome Advisor - Bray Wicklow Ireland Wicklow, Ireland Customer and Relationship Management Please note, this role is located in Bray/Greystones Bank of Ireland offers a broad range of financial products and services to all major sectors of the Irish economy. Through our network of branches in over 250 locations across the Republic of Ir...
Direct Sales Advisor - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digital world. This trans...
Mortgage Specialist - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...
Mortgage Specialist - Dublin Dublin Dublin Ireland Dublin, Ireland Customer and Relationship Management A number of great opportunities have arisen for Sales Advisor on the Mortgage Team in Direct Sales - Direct Channels. If you are interested read on.. Direct Sales is a Business Unit within Direct Channels and is responsible for the delivery of sal...
Direct Sales Advisor - Kilkenny Kilkenny Kilkenny Ireland Kilkenny, Ireland Customer and Relationship Management Direct Sales Advisor There`s never been a more exciting time to work at Bank of Ireland - we are currently going through an extraordinary period of transformation and growth, adapting to what our customers need from us now in an ever changing digi...

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See the stories from
people in Customer & 
Relationship Management


 

People, Person
"The surprise reaction from customers to how easy it is to do online banking is just really a satisfying part of my job and makes my job worthwhile."

Mary-Beth O'Sullivan
Digital Customer Advisor

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People, Person, Lighting, Blouse, Clothing
"The best thing about my job is interacting with a variety of customers. Every day in a branch is very different so it never gets boring"

Ali Vaughan
Customer Advisor

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People, Person, Portrait, Selfie
"I take great pride in my work as often times the advice that we offer to our customers is the first step in helping them to achieve their dreams."

Malay Bose
Business Advisor

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