What is the opportunity ?

This role will present an excellent opportunity for the successful candidate to learn within a growing and dynamic department which is passionate about building relationships and providing award winning customer service.

The role also presents a phenomenal opportunity to develop a detailed knowledge of the life and pensions industry in Ireland.

In this role you will

• Lead a broad range of tasks relating to the general administration and business support obligations for our Group AVC Payroll portfolio of schemes.
• From time to time be required to support ad hoc tasks to support specific initiatives or projects.
• Deliver brilliant customer service in all transactions, including fostering and maintaining strong working relationships with our clients.
• Work in a fast environment across a number of different tasks and work collaboratively with colleagues.
• Participate in individual and team development activities.

What will make you stand out?

Experience with any of the following will help you to stand out but is not necessary in order to apply for this role;

• Excellent written and verbal communication skills
• Strong attention to detail and focus on quality, with ability to check other people's work and take on problems
• Strong customer focus with an understanding of customer needs
• Great teammate with the ability to monitor own work for accuracy and quality
• Effective interpersonal skills and relationship management skills
• Ability to multi-task and assess priorities
• Strong PC skills to include excel
• Flexible approach towards change, solutions orientated

Essential Qualifications

Third Level or Pensions related qualification is desirable.

More about the team

The New Ireland Assurance Corporate Pensions Department is responsible for the administration of Corporate Defined Contribution Pension and Group Risk Schemes

Our focus is on delivering a brilliant class service to our advisors/clients to ensure, firstly that we retain their existing business in a highly driven market and secondly, that the provision of high levels of service on existing portfolios is of assistance to our sales colleagues in securing additional Corporate new business!

This is a hybrid role and can be done anywhere in the Republic of Ireland with the primary office location as Dublin. Travel will be required for in person collaboration exact frequency to be agreed with manager.

#li-hybrid #ij-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with a commitment to hybrid working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy along with working parent and carer supports.

Your health and wellbeing is important to us; we offer a substantial health insurance contribution, employee assistance program, WebDoctor and financial wellbeing coaches. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!