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At Bank of Ireland, our purpose is to enable our Customers, Colleagues and Communities to thrive. We do this by drawing on our professionalism, determination, innovation and the passion we have for making a difference in customers' lives. Our work is important and so too are the people doing it.

 

What are we looking for?

We are looking for people who are passionate about customer service, and who strive to demonstrate a high standard of service in every customer interaction. This role is perfect for someone with good communication skills and an ability to work effectively as part of a high performing team.

Current Vacancies

Mortgage Specialist, Direct Sales, FTC 2 B - Business & Customer Support Temporary - Fixed Term Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Hybrid Retail S&S F2F 30650 Leinster Leinster Ireland Leinster, Ireland Customer and Relationship Management What is the opportunity? We are offering the opportunity to work in an innovative team and develop mortgage knowledge. You will be dealing with inbound and outbound telephone calls from our customers, supporting them in all aspects of their querie... Full time

What makes a job with us better?

We are committed to enabling our colleagues to thrive and offer agile ways of working to maximise choice and flexibility in how we work and live. Our company culture prioritises work-life balance.

Along with competitive staff benefits, including generous annual leave, market-leading pension scheme and an opportunity for flexible working. We are committed to creating an environment which welcomes everybody and provides a safe and fair place to work. 

We recognise that family can mean different things to many different people, that’s why we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports. 

Your wellbeing is important to us, we have an employee assistance program, WebDoctor and financial wellbeing coaches available for your needs. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

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Look after yourself

From meditation to football, whatever keeps you sharp we’re up for nurturing with our improvement benefits.

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Pay & benefits

We provide a range of benefits to support you to deliver your best.

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Drive your new career journey

Our career framework will help you direct your own career so you can capitalise on the many opportunities within the organisation.

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Professional training

There is a range of supports available for your professional qualifications, including time off to study.

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Volunteering

Alongside our commitment to our charity partners, we donate a day a year for you to give back to your community and help a charity or cause you’re truly passionate about.

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Personal development

Your continuing commitment to personal development will be supported through our Learning and Development offering.

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Thank you

Bank of Ireland is regulated by the Central Bank of Ireland. In the UK, Bank of Ireland is authorised by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request. By proceeding any further you will be deemed to have read our Terms and Conditions and Privacy Statement.

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