Bank of Ireland UK
Choose the role. Choose the location.
Bank of Ireland UK is the Partnership Bank. Our strategy is to build strong, mutually beneficial partnerships with brands and businesses whose vision and customer ethos we share. By working closely with our partners we provide them with the simple, flexible products they need to grow and develop their presence in financial services.
Working in partnership is core to our DNA – It’s how we think and the way we work, behave and deliver.
As we continue to grow in the UK market we are looking for motivated individuals who would relish the opportunity to be an integral part of a dynamic team.
We are putting customers at the heart of everything we do - understanding their needs, providing clear, affordable and value-for-money products, backed up by a friendly, efficient and relevant service.
Our unique business model offers a fantastic opportunity to gain exposure to the full breadth of our activities, as well as developing strong relationships with our strategic partners.
We are extremely interested in hearing from people with the following skill sets and capabilities:
- Customer Advocacy / Proposition Development
- Digital / Omni-channel Development
- Strategic Planning / Financial / Commercial Analysis
- Risk Management
- Project management
- Retail Banking products experience
| Business Services Advisor - Part-time | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | BOI | 24897 | Belfast | Belfast | United Kingdom | Belfast, United Kingdom | Bank of Ireland UK | Description of Business Unit NIIB Group Ltd. trading as Northridge Finance is part of the Bank of Ireland UK PLC and specialises in providing personal and commercial asset finance products across the UK. Northridge supports its goal to be the lea... | ||
| Collections & Recoveries Data Analyst | 2 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Manage Risk - Self | Champion Transformation - Self | BOI | 25093 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of business unit UK Collections & Recoveries is a newly formed team within UK Operations, responsible for the delivery and implementation of the Bank of Ireland's collections & recovery strategy, while balancing the recovery of debt w... | ||
| Senior Arrears Case Consultant | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | Accountable - Self | Agile - Self | One Group, one team - Self | Amplify Capability - Self | BOI | 24978 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of business unit The Collections and Recoveries function is responsible for the management of customers in financial difficulty. We deal with customers who have emerging financial difficulties and/or vulnerabilities, right through the... | ||
| Business Analyst | 2 | P - Professional Specialism | Permanent | One Group, one team - Self | Agile - Self | Accountable - Self | Champion Transformation - Self | Manage Risk - Self | BOI | 25423 | Belfast | Belfast | United Kingdom | Belfast, United Kingdom | Bank of Ireland UK | Description of business unit The NI & Partnership Distribution business is the three core business units, bringing together all our direct to consumer businesses in Northern Ireland, and through our partnerships with the AA and Post Office. The Pr... | ||
| Vulnerable Customer Specialist | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | Accountable - Self | Agile - Self | One Group, one team - Self | Amplify Capability - Self | BOI | 25009 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of Business Unit UK Collections & Recoveries is a newly formed team within UK Operations, responsible for the delivery and implementation of the Bank of Ireland's collections & recovery strategy, while balancing the recovery of debt wi... | ||
| Senior Litigation and Possessions Case Consultant | 2 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | Accountable - Self | Agile - Self | One Group, one team - Self | Amplify Capability - Self | BOI | 25011 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of Business Unit The Collections & Recoveries function is responsible for the management of customers in financial difficulty. We take care of customers who have emerging financial difficulties and/or vulnerabilities, right through the... | ||
| Process Improvement Co-Ordinator | 2 | P - Professional Specialism | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Manage Risk - Self | Accountable - Self | BOI | 25076 | UK | UK | United Kingdom | UK, United Kingdom | Bank of Ireland UK | Description of business unit A Collections and Recoveries team operates within the UK Operations function to support customers who are in financial difficulty to address their financial circumstances in a proactive and positive way. The UK Colle... | ||
| Mortgage Administrator | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Champion Transformation - Self | BOI | 25367 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of Business Unit The Home Buying & Ownership department is responsible for the end to end processing of new and existing mortgages consisting of all administrative tasks whilst meeting legal, regulatory, compliance and audit requiremen... | ||
| Cash Processor | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Agile - Self | Manage Risk - Self | BOI | 24846 | Belfast | Belfast | United Kingdom | Belfast, United Kingdom | Bank of Ireland UK | Description of Business Unit We are passionate about delivering outstanding customer service backed by a deep understanding and experience of our chosen markets and on improving our returns in the UK and continuing to be a responsible and balanced... | ||
| Model Risk Manager UK | 3 | P - Professional Specialism | Permanent | One Group, one team - Self | Accountable - Self | Manage Risk - Self | Accountable - Self | Amplify Capability - Self | BOI | 25163 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of business unit The Credit Risk Management team is a highly visible and dynamic area within UK Retail Credit Risk, being responsible for ensuring appropriate acquisitions and portfolio risk management of the Retail portfolios, monito... | ||
| Operational Support Representative | 1 | B - Business & Customer Support | Permanent | Accountable - Self | Amplify Capability - Self | Champion Transformation - Self | Manage Risk - Self | One Group, one team - Self | BOI | 25136 | United Kingdom | United Kingdom | Bank of Ireland UK | Description of Business Unit The new BOI UK operating model and business structure is designed to build on our niche strengths and expertise, break down silos, reduce complexity and support the delivery of our strategy across the UK. The UK Opera... | ||||
| FC&AML Risk Manager | 3 | P - Professional Specialism | Permanent | Customer Focused - People Manager | One Group, one team - People Manager | Accountable - People Manager | Agile - People Manager | Manage Risk - People Manager | BOI | 25436 | Belfast | Belfast | United Kingdom | Belfast, United Kingdom | Bank of Ireland UK | Description of business unit The AML Risk Manager role is part of the 1st line of defence Financial Crime Risk 'Centre of Excellence (CoE)' Team within the UK Operations division of Retail UK. The team is accountable for the management of all Fina... | ||
| Complaint Investigator | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Manage Risk - Self | Champion Transformation - Self | BOI | 23991 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of Business Unit This role sits within the UK Customer Relations (UK Customer Complaints) operation as part of the Office of the Chief Operating Officer within Bank of Ireland UK plc. In addition to complaint management, the UK Custom... | ||
| Mortgage Consultant - Non Advice | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Manage Risk - Self | Champion Transformation - Self | BOI | 25165 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of Business Unit Mortgages Direct, as part of the UK Mortgage Sales team, strives to improve and support a multichannel proposition across our UK Retail operation. Mortgage sales, service and customer acquisition is offered via Bank o... | ||
| Financial Crime MI & Reporting Analyst | 2 | P - Professional Specialism | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Agile - Self | Manage Risk - Self | BOI | 24607 | Belfast | Belfast | United Kingdom | Belfast, United Kingdom | Bank of Ireland UK | Description of business unit The Financial Crime MI & Reporting Analyst role is part of the 1st line of defence Financial Crime Risk 'centre of excellence (CoE) ' Team within the UK Operations division of Retail UK. The team is accountable for the... | ||
| Commercial Analyst | 2 | B - Business & Customer Support | Permanent | Customer Focused - Self | Accountable - Self | Manage Risk - Self | Agile - Self | One Group, one team - Self | BOI | 25134 | Belfast | Belfast | United Kingdom | Belfast, United Kingdom | Bank of Ireland UK | Description of business unit Our strategy in the UK is to transform our business to become a leading UK Specialist Bank - focusing on sectors where we have a competitive advantage. Our business is changing in shape, size and focus. We are passion... | ||
| Compliance Coach | 2 | B - Business & Customer Support | Permanent | Amplify Capability - Self | Manage Risk - Self | One Group, one team - Self | Accountable - Self | Agile - Self | BOI | 25088 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of business unit The new BOI UK operating model and business structure is designed to build on our niche strengths and expertise, break down silos, reduce complexity and support the delivery of our strategy across the UK. The UK Oper... | ||
| Customer Service Advisor - Omagh Branch | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Manage Risk - Self | BOI | 25296 | Tyrone | United Kingdom | Tyrone, United Kingdom, BT79 9PU | Bank of Ireland UK | Description of Business Unit There's never been a more exciting time to work at Bank of Ireland - we are going through an outstanding period of transformation and growth, adapting to what our customers need from us in a constantly evolving digital... | |||
| Quality Assurance Analyst | 2 | P - Professional Specialism | Permanent | Accountable - Self | Amplify Capability - Self | Champion Transformation - Self | Manage Risk - Self | One Group, one team - Self | BOI | 25087 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | Description of business unit The new BOI UK operating model and business structure is designed to build on our niche strengths and expertise, break down silos, reduce complexity and support the delivery of our strategy across the UK. The UK Oper... | ||
| Customer Service Advisor - Magherafelt Branch | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | Accountable - Self | Manage Risk - Self | One Group, one team - Self | Agile - Self | BOI | 24468 | Londonderry | United Kingdom | Londonderry, United Kingdom | Bank of Ireland UK | Description of Business Unit There's never been a more exciting time to work at Bank of Ireland - we are going through an outstanding period of transformation and growth, adapting to what our customers need from us in a constantly evolving digital... | |||
| Governance Lead | 4 | M - Managerial / Leadership | Temporary - Fixed Term | Agile - People Manager | Accountable - People Manager | Champion Transformation - People Manager | One Group, one team - People Manager | Manage Risk - People Manager | BOI | 25239 | United Kingdom | United Kingdom | Bank of Ireland UK | Description of business unit The Control Tower is responsible for ensuring prioritised UK Strategic Change (the "portfolio") is delivered on time, within budget, with risks, issues and dependencies under management and adheres to appropriate gover... | ||||
| Business System Support | 2 | B - Business & Customer Support | Permanent | Champion Transformation - Self | Amplify Capability - Self | Agile - Self | Customer Focused - Self | Accountable - Self | BOI | 23172 | Huntingdon | Cambridgeshire | United Kingdom | Huntingdon, Cambridgeshire, United Kingdom | Bank of Ireland UK | Description of business unit Marshall Leasing is owned by N.I.I.B. Group Ltd and is a fleet management and leasing business within the top-25 Contract Hire companies in the UK. Our purpose is to enable our Customers, Colleagues and Communities to... |
Stay connected, stay up to date.
We have new roles coming on-stream all the time. Sign up for Job Alerts and be the first to know.
Thank you
See the stories from people in Bank of Ireland UK
"It’s a great time to work in Banking as the industry begins to show real signs of recovery and growth and with that comes new and exciting challenges"
Sean Conley
Risk Analyst, UK Governance & Regulatory Change
"Understandably, influencing and aligning the many stakeholders can definitely be challenging, but it ensures my day is anything but boring."
Julia Quatresols
Head of the UK Commercial Model Management Function
