Every day our great people demonstrate our commitment to our purpose – to enable our customers, colleagues and communities to thrive. And our clear strategy is enabling us to develop as a leading multi-niche bank in the UK market, which means we can focus on a number of market segments, serving specific customer needs, where we can build sustainable competitive advantage and leverage our existing distribution partnerships.
We are extremely interested in hearing from people with the following skill sets and capabilities:
Training Administrator | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | Accountable - Self | Agile - Self | One Group, one team - Self | Manage Risk - Self | Bank of Ireland | Hybrid | Administration | 29746 | UK | England | United Kingdom | UK, England, United Kingdom | Bank of Ireland UK | What is the opportunity In this role, you will have the opportunity to make a real difference by supporting the whole business unit which in turn helps our customers who are vulnerable and in financial difficulty. You will receive training and ong... | Full time | ||
Customer Service Advisor - Huntingdon | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Amplify Capability - Self | Bank of Ireland | Onsite | Administration | 29293 | Huntingdon | Cambridgeshire | United Kingdom | Huntingdon, Cambridgeshire, United Kingdom | Bank of Ireland UK | What is the opportunity? Working as part of a dynamic team you will have the opportunity to work closely with our vehicle suppliers and other business partners to enhance your communication and Customer Care Skills. This is an excellent opportuni... | Full time | ||
Operational Data Protection Manager | 3 | P - Professional Specialism | Temporary - Fixed Term | One Group, one team - Self | Manage Risk - Self | Agile - Self | Accountable - Self | Champion Transformation - Self | Bank of Ireland | Hybrid | Data Management & Governance | 29822 | UK | UK | United Kingdom | UK, United Kingdom | Bank of Ireland UK | What is the opportunity: This is an opportunity to join a growing, upbeat, hands-on team during an important time of growth and development! In this role you will: Serve as one of the main points of contact for the business in regard to Data P... | Full time | ||
Complaints Handler | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Manage Risk - Self | Accountable - Self | Bank of Ireland | Hybrid | Operations | 29160 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity? To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wr... | Full time | ||
Technical Delivery Manager | 3 | P - Professional Specialism | Permanent | Customer Focused - People Manager | One Group, one team - People Manager | Agile - People Manager | Accountable - People Manager | Manage Risk - People Manager | Bank of Ireland | Hybrid | IT Operations | 29065 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity? This is a fantastic opportunity be a key member of our UK Application Development Team at an exciting time supporting our UK Mortgage business colleagues deliver on a multi-million pound transformation programme. The Techn... | Full time | ||
Operational Resilience Incident Manager | 3 | P - Professional Specialism | Temporary - Specified Purpose | One Group, one team - Self | Manage Risk - Self | Accountable - Self | Customer Focused - Self | Champion Transformation - Self | Bank of Ireland | Hybrid | Operations | 29588 | UK | England | United Kingdom | UK, England, United Kingdom | Bank of Ireland UK | What is the opportunity This is an exciting opportunity to join the Operational Resilience Team and collaborate closely with colleagues throughout the business. Working with the Senior manager, Operational Resilience Assessment Lead you will be th... | Full time | ||
Project Manager Migration Workstream | 4 | P - Professional Specialism | Temporary - Fixed Term | Customer Focused - Leader | One Group, one team - Leader | Champion Transformation - Leader | Accountable - Leader | Manage Risk - Leader | Bank of Ireland | Hybrid | Project Management | 29771 | UK | UK | United Kingdom | UK, United Kingdom | Bank of Ireland UK | What is the opportunity As Project Manager you will be participating in a high profile 18-month business transformation programme. You will plan and manage activity within a key programme workstream that will ensure the safe and timely migration o... | Full time | ||
Territory Manager - Wales | 3 | S - Customer Relationship / Customer Management | Permanent | One Group, one team - Self | Agile - Self | Accountable - Self | Champion Transformation - Self | Manage Risk - Self | Bank of Ireland | Hybrid | Retail S&S F2F | 29806 | United Kingdom | United Kingdom | Bank of Ireland UK | What is the opportunity: Compliantly lead existing portfolio of car dealers and increase business levels through acquisition of new customers, whilst providing those intermediaries and customers with best in class service and relationship manageme... | Full time | ||||
Customer Service Manager, Marshall Leasing | 3 | B - Business & Customer Support | Permanent | Customer Focused - People Manager | One Group, one team - People Manager | Agile - People Manager | Agile - People Manager | Amplify Capability - People Manager | Bank of Ireland | Onsite | Administration | 29832 | Huntingdon | Cambridgeshire | United Kingdom | Huntingdon, Cambridgeshire, United Kingdom | Bank of Ireland UK | What is the opportunity? To lead a successful, collaborative and industry recognised Customer Services team of 9 colleagues! You will be responsible for 650+ customers and 4,000 vehicle deliveries per annum you will be a member of the senior manag... | Full time | ||
Arrears Case Consultant | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Manage Risk - Self | Accountable - Self | Bank of Ireland | Hybrid | Arrears Management | 29874 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity Our purpose is to enable our customers, colleagues and communities to thrive. In this role, you will have the opportunity to make a real difference to customers who are in financial difficulty. You will receive training and... | Full time |
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"It’s a great time to work in Banking as the industry begins to show real signs of recovery and growth and with that comes new and exciting challenges"
Risk Analyst, UK Governance & Regulatory Change
"Understandably, influencing and aligning the many stakeholders can definitely be challenging, but it ensures my day is anything but boring."
Head of the UK Commercial Model Management Function
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