Bank of Ireland UK is the Partnership Bank. Our strategy is to build strong, mutually beneficial partnerships with brands and businesses whose vision and customer ethos we share. By working closely with our partners we provide them with the simple, flexible products they need to grow and develop their presence in financial services.
Working in partnership is core to our DNA – It’s how we think and the way we work, behave and deliver.
As we continue to grow in the UK market we are looking for motivated individuals who would relish the opportunity to be an integral part of a dynamic team.
We are putting customers at the heart of everything we do - understanding their needs, providing clear, affordable and value-for-money products, backed up by a friendly, efficient and relevant service.
Our unique business model offers a fantastic opportunity to gain exposure to the full breadth of our activities, as well as developing strong relationships with our strategic partners.
We are extremely interested in hearing from people with the following skill sets and capabilities:
|Call Handling Specialist||1||S - Customer Relationship / Customer Management||Permanent||Full time||Bristol||England||United Kingdom||Bristol, England, United Kingdom||Bank of Ireland UK||Description of business unit Intermediary Enquiry Line team, as part of the Sales department provides support to our customers by answering pre-completion and post mortgage application updates to intermediaries and direct customers. Mortgage sales...|
|Senior Communications Executive - 12 month position||3||P - Professional Specialism||Temporary - Fixed Term||Full time||Bristol||England||United Kingdom||Bristol, England, United Kingdom||Bank of Ireland UK||Description of the business unit Marketing Communications sits within the Customer Experience department for our UK Mortgages business. We manage communications for our customers and intermediaries, and support our partner the Post Office. We foll...|
|Mortgage Arrears Case Consultant||1||S - Customer Relationship / Customer Management||Permanent||Full time||Bristol||England||United Kingdom||Bristol, England, United Kingdom||Bank of Ireland UK||Description of business unit The Debt Management function within UK mortgages looks after c.165k mortgage customers, of which c. 7,000 are in active arrears. The area is responsible for arrears policy, strategy and all customer interaction in eff...|
|Sales & Service Assistant, Derry / Londonderry||1||S - Customer Relationship / Customer Management||Permanent||Full time||Northern Ireland||Northern Ireland||United Kingdom||Northern Ireland, United Kingdom||Bank of Ireland UK||Competitive salary, starting at £17,000 with progression to £20,750 in line with continuing professional development Currently looking to recruit a Sales & Service Assistant in Derry / Londonderry There's never been a more exciting time to wor...|
|IT Risk Manager||3||P - Professional Specialism||Permanent||Full time||London||England||United Kingdom||London, England, United Kingdom||Bank of Ireland UK||Supporting the Head of Information Security, IT and Cyber Risk you will be the UK focal point for the development, maintenance and implementation of the IT risk management framework, across Bank of Ireland (BOI) UK. The role holder will also be re...|
|Senior Manager, Information and Cyber Security & IT Risk Oversight||4||P - Professional Specialism||Permanent||Full time||London||England||United Kingdom||London, England, United Kingdom||Bank of Ireland UK||Bank of Ireland (BOI) UK Operational Risk & Financial Crime is responsible for designing, implementing and maintaining an operational & financial crime risk management framework, policies, standards and processes. The team operates as a 's...|
|Business Analyst||3||P - Professional Specialism||Permanent||Full time||UK||UK||United Kingdom||UK, United Kingdom||Bank of Ireland UK||We're constantly looking for ways to improve and serve customers brilliantly. Seemingly small incremental changes can collectively make a real difference to customer outcomes and processes, and larger scale change projects require a deep customer ...|
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"It’s a great time to work in Banking as the industry begins to show real signs of recovery and growth and with that comes new and exciting challenges"
Risk Analyst, UK Governance & Regulatory Change
"Understandably, influencing and aligning the many stakeholders can definitely be challenging, but it ensures my day is anything but boring."
Head of the UK Commercial Model Management Functio
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