Every day our great people demonstrate our commitment to our purpose – to enable our customers, colleagues and communities to thrive. And our clear strategy is enabling us to develop as a leading multi-niche bank in the UK market, which means we can focus on a number of market segments, serving specific customer needs, where we can build sustainable competitive advantage and leverage our existing distribution partnerships.
We are extremely interested in hearing from people with the following skill sets and capabilities:
Migration Programme Lead | 5 | M - Managerial / Leadership | Temporary - Fixed Term | Customer Focused - Leader | One Group, one team - Leader | Champion Transformation - Leader | Accountable - Leader | Manage Risk - Leader | Bank of Ireland | Hybrid | Project Management | 29315 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity? As Migration Workstream Lead you will be participating in a high profile 18-month business transformation programme. You will lead all activity within a key programme workstream that will ensure the safe and timely migrati... | Full time | ||
Complaints Handler | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Manage Risk - Self | Accountable - Self | Bank of Ireland | Hybrid | Operations | 29160 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity? To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wr... | Full time | ||
Mortgage Consultant - Non Advice | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Accountable - Self | Champion Transformation - Self | Manage Risk - Self | Bank of Ireland | Hybrid | Mortgage Specialist | 28996 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity? This is an exciting opportunity to provide our customers and brokers with excellent customer service to support them through the various stages of the mortgage journey over the telephone and via webchat! Our customers both... | Full time | ||
NI Apprenticeship Programme | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | Accountable - Self | Manage Risk - Self | One Group, one team - Self | Agile - Self | Bank of Ireland | Hybrid | Retail S&S F2F | 29706 | Northern Ireland | Northern Ireland | United Kingdom | Northern Ireland, United Kingdom | Bank of Ireland UK | What is the opportunity? The Bank of Ireland apprenticeship programme offers an exciting chance to experience working life within financial services while completing a degree, BSc Hons - Leading on Customer Operations with Ulster University. This... | Full time | ||
Mortgage Case Consultant | 1 | S - Customer Relationship / Customer Management | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Manage Risk - Self | Accountable - Self | Bank of Ireland | Hybrid | Arrears Management | 29496 | Bristol | England | United Kingdom | Bristol, England, United Kingdom | Bank of Ireland UK | What is the opportunity? Our purpose is to enable our customers, colleagues and communities to thrive. You will have the opportunity to make a real difference to customers who are in financial difficulty. You will receive training and ongoing supp... | Full time | ||
Customer Service Advisor - Huntingdon | 1 | B - Business & Customer Support | Permanent | Customer Focused - Self | One Group, one team - Self | Agile - Self | Accountable - Self | Amplify Capability - Self | Bank of Ireland | Onsite | Administration | 29293 | Huntingdon | Cambridgeshire | United Kingdom | Huntingdon, Cambridgeshire, United Kingdom | Bank of Ireland UK | What is the opportunity? Working as part of a dynamic team you will have the opportunity to work closely with our vehicle suppliers and other business partners to enhance your communication and Customer Care Skills. This is an excellent opportuni... | Full time |
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Thank you
"It’s a great time to work in Banking as the industry begins to show real signs of recovery and growth and with that comes new and exciting challenges"
Risk Analyst, UK Governance & Regulatory Change
"Understandably, influencing and aligning the many stakeholders can definitely be challenging, but it ensures my day is anything but boring."
Head of the UK Commercial Model Management Function
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